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Take the Cherryleaf one minute documentation audit

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documentation audit


This one minute documentation audit can help you identify in seconds, the real reasons why your user documentation isn't generating the results you want.

It is always better to be informed than ignorant and this tool with help you decide whether you are succeeding in risk management of common documentation issues or not.

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"I've heard only compliments on your professional approach and knowledge of single sourcing. Your presence had very much the positive effect that we had hoped for, and has helped considerably with our change management process."

Documentation Manager

"I'm very pleased with the enhancements to the Help System. You created very clear topics for some areas that I find difficult to explain. You also identified a number of 'bugs' with the current version that have now been fixed. This just continues to improve the product."

Bruce McNaughton, CEO, ProcessAssets

"There's an initial effort involved in learning the product, customizing templates, and setting up your workflow. You could teach yourself, but some training/consultancy is a good idea, as it's important to get good practice in place from the start. The initial cost pays for itself quickly. We used Cherryleaf to help set this up, and they were excellent. We are now using Webworks with Frame and the results and time saved are impressive."

Message posted to the Society of Technical Communicators' UK Chapter discussion group by Leila Smith, Tertio Telecom.

Cherryleaf developed an animated tutorial to assist users of the ecademy Web site, which is one of the top 2,000 visited sites on the Internet.

Here's some of the unsolicited feedback we've received:

  • "Watch this, it is brilliant."
  • "I have just watched your FANTASTIC guide on how to use Ecademy, thank you so much for creating this."
  • "The tutorial will certainly help me give more to the ecademy (sic) and benefit from being a member."
  • "Thank you for your on-line guide which I've just played; really excellent! "
  • "I have referred people to your quick start guide often. It certainly helped me ramp up quickly on Ecademy."

"We love your guide to networking on Ecademy."

"I may add that Cherryleaf is the only organisation that has never disappointed me, and you have always behaved in an exemplary manner."

Email from one of our candidates