Wednesday, September 03, 2008

Does the Google Chrome browser show Web based Help correctly?

We took a quick look at Google's new Chrome browser this morning. MadCap's Flare Web based Help seems to work fine, but there seems to be a problem with RoboHelp's Web Help - specifically the Table of Contents.

We dragged some old RoboHelp 5 generated Web Help files into the browser, and we looked at some of the examples listed on Adobe's Web site (http://www.adobe.com/products/robohelp/customer_examples/). We haven't had a chance to do any further testing.

Update - The problem is also there with RoboHelp 6 generated Web-based Help.

We suspect it is a JavaScript with Frames issue. The "Section 508" (non-JavaScript) version displays without any problems.

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6 Comments:

At 6:44 PM, Anonymous Richard Ferrell said...

It does appear that with Flare that context senstive calls will work also.

 
At 12:20 PM, Blogger Tanveer Iqbal said...

Google would cross all the web records haha

 
At 2:16 PM, Blogger Ellis said...

Jon Galvin has given his thoughts on why Google has create Chrome

http://www.suncao.com/google-gets-the-last-piece-of-the-puzzle

 
At 8:10 PM, Blogger klbmarsh said...

I'm using RoboHelp HTML v7 and there is no TOC, Glossary, or Index, and Search does not work. Basically doesn't work with frames.

 
At 4:50 PM, Blogger Ellis said...

At the Online UA Conference Europe 2008, Adobe's speaker said this problem could be fixed simply by adding a single line of code to Help (HTML) file. He didn't state what that line of code was, unfortunately.

 
At 4:53 PM, Blogger Ellis said...

It's the whvers.js that needs to be amended, apparently.

 

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