The two most popular articles on our Web site were, for a long time, “The Death of the Technical Author” and “The future of Help? Nine trends in user assistance“. Our latest article is probably the closest to a follow up article for these.
It’s called “New trends - applying Web 2.0 technologies to technical documentation”, although we could have written it slightly differently and called it “The Death of the Technical Author - Part 2“.
Here’s a fuller report on these new trends in technical documentation.
