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Loading ...LinkedIn Answers was launched this week. Today I posted the question:
“Will LinkedIn Answers reduce the need for user manuals and technical authors?
Or are these services needed as a result of the “missing manual” syndrome?”
See http://www.linkedin.com/answers?viewQuestion=&questionID=6759&askerID=39724
I received 13, very thoughtful, answers.
What do you think?
{ 2 comments… read them below or add one }
Good read. Happy Sunday.
Steven Burda, MBA
http://www.linkedin.com/in/burda
http://www.homepage.villanova.edu/steven.burda/
Excellent post. You have touched on one of the most important trends in our industry – the transfer of information at the “grassroots” level. While I don’t believe that this will obsolete manuals and online help, I do think that users are going to rely more on mechanisms like wikis, forums, and blogs to obtain quick answers.