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Loading ...Tagging is a way that users can organize online information, using their own terminology. Pew Internet & American Life Project found that, in its December 2006 survey, 28% of internet users have tagged or categorized content online such as photos, news stories or blog posts.
So how could tagging be best used with user documentation?
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Off the top of my head, intranet users could be enabled to tag sections of documentation, based on how they used/found/rated usefulness of the section. I’ll have to think about this some more and get back to you
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