Does the Google Chrome browser show Web based Help correctly?

by ellis on Wednesday, 3 September, 2008 · 6 comments

in chrome,Flare,RoboHelp

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We took a quick look at Google’s new Chrome browser this morning. MadCap’s Flare Web based Help seems to work fine, but there seems to be a problem with RoboHelp’s Web Help – specifically the Table of Contents.

We dragged some old RoboHelp 5 generated Web Help files into the browser, and we looked at some of the examples listed on Adobe’s Web site (http://www.adobe.com/products/robohelp/customer_examples/). We haven’t had a chance to do any further testing.

Update – The problem is also there with RoboHelp 6 generated Web-based Help.

We suspect it is a JavaScript with Frames issue. The “Section 508″ (non-JavaScript) version displays without any problems.

{ 6 comments… read them below or add one }

1 Richard Ferrell September 3, 2008 at 5:44 pm

It does appear that with Flare that context senstive calls will work also.

2 Tanveer Iqbal September 4, 2008 at 11:20 am

Google would cross all the web records haha

3 Ellis September 4, 2008 at 1:16 pm

Jon Galvin has given his thoughts on why Google has create Chrome

http://www.suncao.com/google-gets-the-last-piece-of-the-puzzle

4 klbmarsh September 8, 2008 at 7:10 pm

I’m using RoboHelp HTML v7 and there is no TOC, Glossary, or Index, and Search does not work. Basically doesn’t work with frames.

5 Ellis October 24, 2008 at 3:50 pm

At the Online UA Conference Europe 2008, Adobe’s speaker said this problem could be fixed simply by adding a single line of code to Help (HTML) file. He didn’t state what that line of code was, unfortunately.

6 Ellis October 24, 2008 at 3:53 pm

It’s the whvers.js that needs to be amended, apparently.

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