From the monthly archives:

July 2009

Is search dying? Your manual within 140 characters?

by ellis on Friday, 31 July, 2009 · 1 comment

in Technical Communication, Web 2.0, collaborative authoring, content marketing, online communities, social networks, technical communicators, technical writers, technical writing, trends, twitter

August times

by ellis on Wednesday, 29 July, 2009 · 0 comments

in Cherryleaf, Training

What’s the point of user documentation, from a marketing perspective?

by ellis on Friday, 17 July, 2009 · 1 comment

in Technical Communication, management, marketing, technical documentation, technical publications; technical author

“It’s so intuitive, it doesn’t need an instruction manual.”

by ellis on Thursday, 16 July, 2009 · 1 comment

in Technical Communication, technology, user assistance

What can Technical Authors learn from celebrity chefs and musicians?

by ellis on Wednesday, 15 July, 2009 · 1 comment

in Technical Communication, content marketing, marketing, technical authors, technical documentation, trust, video instruction

Why you should write Help for your competitors’ products

by ellis on Tuesday, 14 July, 2009 · 1 comment

in Technical Communication, marketing, online Help, technical authors, technical documentation

Attention Economics

by ellis on Wednesday, 8 July, 2009 · 0 comments

in Technical Communication, usability

Trust is the new critical currency in the connected age

by ellis on Friday, 3 July, 2009 · 1 comment

in trends, trust

Saving content from oblivion: If it’s not online, it’s invisible.

by ellis on Friday, 3 July, 2009 · 0 comments

in technical authors, trends

Ten key issues for CEOs of software companies

by ellis on Friday, 3 July, 2009 · 0 comments

in Technical Communication, content management, downturn, management, technical documentation, trends, xml