We’ve just uploaded a 15 minute extract from a transatlantic video interview I recently conducted with Anne Gentle, where we talked about The Social Web for Documentation. www.cherryleaf.com/anne.htm
The sound is a little patchy on the first slide, but it improves afterwards.
A longer, 37 minute, version will be available to anyone who purchases our forthcoming online training module on Twitter and the Social Web: Developing a strategy for technical authors.
We’ll be publishing details on that soon.
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Great interview and well worth the 10 minutes required to listen. An interesting slant on how social media can be used to add that extra dimension to the user documentation experience. My take on this can be found at http://wp.me/prbOB-5o