Video – People trying to make sense of poor instructions

by ellis on Monday, 26 July, 2010 · 2 comments

in Cherryleaf,usability

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We recorded the reactions of members of the public using various samples of instructions and user guides, and edited it into an advert for Cherryleaf. You can take a sneak peek of it below:

{ 1 comment… read it below or add one }

1 Priya Darshini Arjunan July 26, 2010 at 2:44 pm

Hilarious facial expressions!!! But indeed there are many bad examples of User Instructions!!! I personally learnt a lot on how to write a good user manual in a hands-on project- the rules are so obvious that most people miss them!!!

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