Cherryleaf Technical Authors Blog
Solving Your Documentation Issues. Telephone +44 (0)208 13 31 301
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Loading ...CEO:
How do your team perform this quarter?
Content Strategist:
We increased web site visits by 10%
CEO:
How can we improve this? More budget?
——-
CEO:
How do your team perform this quarter?
Technical Author:
Our page productivity increased by 10%
CEO:
How can we improve this? By working harder?
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Using the iPad (and other tablets) as a documentation device.Thursday 31 May 9.30am-12.30pm, central London.
{ 2 comments… read them below or add one }
Ellis,
I read this and reckon you’ve missed something.
Technical Author:
Our page productivity increased by 10%
We documented the top 20 frequently asked Support questions.
CEO:
How can we improve this? By working harder?
Ellis,
I read this and reckon you’ve missed something.
Technical Author:
Our page productivity increased by 10%
We documented the top 20 frequently asked Support questions reducing support costs by 2%.
We generated a suite of functional screencasts to support our customers and internal knowledge transfer.
We single-sourced training materials from our User Assistance source materials.
CEO:
How can we improve this? By working harder?
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