http://www.cherryleaf.com/blog/2012/12/the-over-optimistic-user/ On clear and simple information your users will love Tue, 21 May 2013 12:48:48 +0000 hourly 1 http://wordpress.org/?v=3.1.3 http://www.cherryleaf.com/blog/2012/12/the-over-optimistic-user/comment-page-1/#comment-4091 ellis Fri, 21 Dec 2012 11:27:34 +0000 http://www.cherryleaf.com/blog/?p=5017#comment-4091 There's no such thing as a below average Technical Author ;) There’s no such thing as a below average Technical Author

]]> http://www.cherryleaf.com/blog/2012/12/the-over-optimistic-user/comment-page-1/#comment-4090 Colum McAndrew Fri, 21 Dec 2012 11:21:55 +0000 http://www.cherryleaf.com/blog/?p=5017#comment-4090 What an interesting presentation delivered in a amusing manner. Thanks Ellis. BTW as someone who is optimistic enough to KNOW that I do need to read documentation from time to time, I make a good Technical Writer. Of course this doesn't apply to mobile phone user guides :-) What an interesting presentation delivered in a amusing manner. Thanks Ellis. BTW as someone who is optimistic enough to KNOW that I do need to read documentation from time to time, I make a good Technical Writer. Of course this doesn’t apply to mobile phone user guides

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