One of the most successful software companies in Cambridge is looking to recruit a Technical Author to join its team. The company has grown rapidly over recent years, based on a philosophy of hiring great people, providing an enjoyable working culture and environment, and building great products.
For more information, see #4137 Technical Author, Cambridge, £28K-£40K DOE
The latest TV series of Undercover Boss has just finished in the UK, with Peter Harvey, CEO of slot machine company Quicksilver, featuring in the last episode. One of the issues Peter uncovered was that staff were becoming demotivated because their ideas and suggestions on ways to improve the business were knocked back by senior management. Some staff were told to shut up and just get on with their jobs.
Many organisations fail in capturing staff suggestions and turning the best ideas into reality. Often the ideas seem to fall into a corporate black hole, leaving staff unclear why their suggestion wasn’t taken up, and unlikely to make any further suggestions.
Ideally, there should be a way of staff being able to communicate an idea and for them to track its progress – to understand if it’s still being considered, why it had been rejected, why it had approved but given a low priority, and so on.