The quotation in the title is from Roger Hart’s presentation at last week’s TCUK14 conference. Roger is a product marketing manager who spent a few years as a Technical Author. In his presentation, Collateral damage: do marketing and tech comms have to fight when users get informed?, he explained some of the most powerful marketing content today is high quality user information – especially the content that Technical Authors produce.
One of the highlights from the Technical Communications UK 2014 conference was the keynote presentation from Microsoft’s Doug Kim. Doug is Senior Managing Editor for Office.com, and leads guidelines and best practices for Voice in Office. By Voice, he means the tone of voice and style of English used in the User Interface and user documentation.
The change in voice is something we explore on our advanced technical writing techniques course, so I was interested to see how Microsoft was addressing this topic. The good news for us is that Microsoft’s approach is consistent with what we advocate on the course (however, we will need to update the course before the next one in December to include some of the topics Doug discussed).
I will be talking at the Technical Communications UK 2014 conference (TCUK14) next month about creating videos for technical communication and elearning videos.
It covers how to embed video in a course. The delegates see, in each recorded module, a video of the trainer on the right of the screen, with the slides, application walkthroughs or images on the left of the screen.
This format is more engaging for delegates than a disembodied voice talking over a slide or image.
Ellis will be in San Diego next week, speaking at Madcap Software’s MadWorld 2014 conference. If you’re going to the conference, be sure to say hello.
Madcap makes a big thing about the conference cookies, so any questions in Ellis’ conference sessions will be rewarded with biscuits or British sweets.
You can follow the conference on Twitter via the #madworld2014 hashtag.
Prompted by Scriptorium Publishing’s Sarah O’Keefe’s one bag method for travelling (she doesn’t check any luggage into the hold of an airplane), I’ve been looking at ways of reducing the weight I need to carry when flying to conferences or to clients. I’ve called this “ultralight conferencing”.
Here are four short videos that offer great advice on how to create engaging presentations:
Nancy Duarte on the structure of presentations:
Dr Chris Atherton has kindly sent me a copy of her sketch notes outlining my presentation at Technical Communications UK 2013.