documentation
Why bother with end user documentation for Web Applications?
by Administrator on Tuesday, 19 May, 2009 · 1 comment
in documentation,online Help,presentation,standards,Technical Authors,Technical Communication,Technical Documentation,Technical Writing,UGC,user assistance,user generated content,user manuals,Web 2.0
Documentation and when things go wrong
by ellis on Thursday, 23 April, 2009 · 0 comments
in documentation,failure,management,Technical Communication,Technical Documentation,Technical Writing,usability,user manuals
Manager’s guide to single sourcing: What’s the problem, why is there a need?
by ellis on Friday, 27 March, 2009 · 5 comments
in collaborative authoring,content management,DITA,documentation,management,single sourcing,Technical Authors,Technical Communication,Technical Documentation,translation tools,xml
Why bother with user documentation in recessionary times?
by ellis on Friday, 20 February, 2009 · 5 comments
in documentation,Technical Author,Technical Communication,user assistance
What I learnt from 21 hours of interviews with UK Documentation Managers
by ellis on Wednesday, 21 January, 2009 · 0 comments
Who says documentation doesn’t matter?
by ellis on Friday, 26 September, 2008 · 0 comments
Poor documentation helps land Microsoft with a $1.35bn fine
by ellis on Tuesday, 25 March, 2008 · 1 comment
in documentation,microsoft,Technical Authors,Technical Communication
The ROI of documentation and support
by ellis on Friday, 8 February, 2008 · 0 comments
in documentation,ROI,Support,Technical Authors,Technical Writing
