We’re looking for someone to take our Technical Author induction online training course, free of charge

We’re looking for someone to take our Technical Author induction online training course, free of charge, in exchange for doing something that will help us develop future versions of the course.

This course was one of the first we developed, and, at that time, we didn’t use formal scripts in the creation process. In the next 18 months, we’re planning to re-record the course videos and revise some (approximately 5-10%) of the content. Having a script for the course will help.

So, in exchange for taking the course for free, we’d like that person to write a transcription for us of what the presenter is saying (which you’ll send to us). The document can be in .txt or Word format. You’ll benefit from having taken this couse, and having taken great notes for yourself as well!

Contact us if you’re interested in doing this.

UPDATE: We’ve found someone. Thanks to everyone who replied.

Our process for creating elearning videos

I will be talking at the Technical Communications UK 2014 conference (TCUK14) next month about creating videos for technical communication and elearning videos.

elearning video screen captureIt covers how to embed video in a course. The delegates see, in each recorded module, a video of the trainer on the right of the screen, with the slides, application walkthroughs or images on the left of the screen.

This format is more engaging for delegates than a disembodied voice talking over a slide or image.

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How we record videos for our online training courses

We’re just starting to record the video inserts for a new online training course we’re developing. As I’ll presenting at the TCUK 2014 conference on on this topic, I thought I’d take a few photos in case they come in handy during my TCUK presentation.

We record the presenter actually presenting the slides, as this results in a more natural presentation style. The presenter sees the slides on the laptop, and we use the laptop’s camera for recording the video.

our studio set up

Previously, we’ve recorded to a white background, but for this course, we’re going to be using a green screen. We record the audio using a USB microphone and a digital voice recorder. This means we have two audio recordings of the presentation.

The presenter sees a copy of the slides on the laptop screen, which he can progress through using a remote control. He also sees the script via a teleprompter on a tablet.

What the presenter sees

The green screen (we use chroma-key to remove the background) is giving us more consistent results than having a white background.

It’s a comparatively low budget setup, and it seems to work.

Delegate review of Cherryleaf’s DITA elearning course

Craig Wright emailed us to let us know he has posted a review of our DITA elearning course (see Review – Cherryleaf DITA e-Learning Course).

His conclusion was:

The Cherryleaf DITA course ticked a lot of the boxes for me:good content, good value, and available without having to travel to the South East. The introduction to the key DITA areas was presented very well – I have read similar information in books and online, but I was able to absorb it much better through the e-learning course.

Thank you Craig!

Estimating production times for screencasts and elearning

Screencasts and video based learning content are growing in popularity, and we’re seeing a rise in the number of enquiries for this type of content.

Estimating the time required to develop this type of content can vary quite considerably. The easiest way to estimate the time required is to use metrics based on the duration of the screencast or video.

A simple walkthrough of a task or applications screen can take between 10:1 (ten minutes to produce  one minute of a screencast) and 100:1. The most generally quoted figure we’ve seen is 30:1.

If you want to add audio to your screencast, this is likely to be closer to 200:1. That’s because you’ll probably need to write a script, record the audio, adjust the audio quality, add the audio to the animation, and so on.

If you want to include video of a presenter, this will make the presentation look more professional, but it will mean you’ll need to allocate more time to development and production. In this case, you’ll be looking at a ratio closer to 300:1.You can reduce the time by using avatars (images of a presenter) instead of a real presenter. Adobe Captivate comes bundled with sets of avatars to help you do this.

Another factor is the level of professionalism you want to achieve. It can take time and effort to produce high quality audio and video. Lighting, in particular, can be a challenge. Adding quizzes and exercises will also have a significant impact on the time required. Creating your own music bed (a musical background to the narration) will also increase the time required. In the past, we’ve purchased audio background music files under licence, as it saved time.

What’s your experience? How long does it take you to create this type of content. Please share your thoughts below.

New training courses are on their way

We’ve been busy bees recently, working on some new elearning courses that we plan to be introducing soon. Shortly, we’ll be offering an online course on DITA Fundamentals, and another on Content Strategy. Both courses have been written and are at the User Acceptance and Testing stage. Of these two, you’re likely to see the DITA course released first.

There are two more online courses in the pipeline, which we hope to release at some point in 2014. One relates to policies and procedures, the other to elearning/screencasting.

Our intention is to offer basic courses online, and  advanced courses in traditional classroom format. Where there’s demand, we’ll also use Google Hangouts to deliver the advanced courses to overseas delegates.

The ideal length for instructional screencast videos

Screencast videos have become a popular means for delivering “how-to” information. One of the questions developers must address is, how long should you make your screencasts?

Axel Luterh SAPAt last weeks’s tekom conference, I saw an interesting presentation by Melanie Huxhold and Dr Axel Luther of SAP on how they develop screencasts for SAP’s products (Produkt- und Lernvideos als ideale Ergänzung zur klassischen Dokumentation). In their presentation, Melanie said they had determined the ideal length for their videos by sending out a questionnaire to users, asking them what they preferred.

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