A day in the life of a technical communicator – interviews on YouTube

For the ISTC’s YouTube Channel, Ellis Pratt (Cherryleaf) is interviewing a number of technical communicators.

Here is Adrian Warman (IBM Cloudant):

Here is Brian Harris (Red Gate Software):

There’ll be more interviews in the coming weeks.

What it’s like to be a Technical Author

We’re planning to carry out a number of videoed interviews with a range of Technical Authors this week. This is to help promote the profession. We’ll be asking questions such as what their role is inside their companies, and how they became a Technical Author.

The videos will be uploaded to the YouTube Channel for the Institute of Scientific and Technical Communicators, once we’ve edited and published them.

 

tcworld interview: Technical Communication and social media

tcworld maagxine 2013The July 2013 edition of tcworld magazine contains an interview with Cherryleaf’s Ellis Pratt on technical communication and social media.

The magazine also includes an article by Sarah Maddox (now at Google) on how technical communicators can use Twitter in technical communication.

We’re not certain when/if the online version will be uploaded to the tcworld site, but we’ll add a link to the article as soon as we can.

Update: You can view it online.

Cherryleaf featured in Data Quality Pro Journal – improving Healthcare data quality through policy and procedure management

Data Quality Pro logoIn Data Quality Pro Journal, Dylan Jones interviews Ellis Pratt, Director at Cherryleaf, about how to improve Healthcare data quality through policy and procedure management. According to Dylan,

“One of the single most common root-causes of poor information quality is outdated documentation and a lack of governance in the way policies and procedures are managed. Nowhere is this more critical than in the healthcare sector.”

Ellis shares a range of practical techniques and methods to help improve policy and procedure documentation within the healthcare sector.

Article – How to improve Healthcare data quality through policy and procedure management.

See also:

Translating and localizing documents – Cherryleaf interview with Lloyd International

Below is an interview between Ellis Pratt of Cherryleaf and Jill Fifoot of Lloyd International. In the interview, we discuss localizing and translating technical documentation.

See also our Translation Services.

Managing documentation projects – Sage Technologies case study

Below is an interview between Ellis Pratt of Cherryleaf and Diana Logan, Documentation Manager at Sage Technologies. In the interview, we discuss Sage Technologies’ new platform for assisting users, the “Sage Ecosystem”, and how user documentation is developed by Diana’s team.