Delivering a digital strategy for Parliament – Interview with Rosie Hatton

From the Cherryleaf podcast: The UK Parliament is one of the oldest organisations in the world. So how do you deliver a strategy to a body that has over 700 years of content? Cherryleaf’s Ellis Pratt interviewed Rosie Hatton, Strategy Digital Lead at the Parliamentary Digital Service, to find out.

Topics covered:

  1. What is Parliament? 1’56”
  2. The content Parliament creates. 3’38”
  3. What is the PDS? 5’08”
  4. The I AM PARLIAMENT programme. 9’00”
  5. The PDS’s digital strategy framework, its assumptions and principles. 10’18”
  6. Having an open and agile digital culture in a traditional organisation. 13’08
  7. Working in a continuous interative process. 20’45”
  8. Sharing ideas with the Government Digital Service. 25’24”
  9. Where does the PDS’s content strategy fit within its digital strategy? 28’22”
  10. Tracking the impact of changes to laws on other laws. 37’01”
  11. The similarities between PDS and Open Source software projects. 41’55”
  12. Crowdsourcing a digital strategy. 43’30”
  13. Benefits management. 44’00”
  14. How to manage and sell change. 47’50”

Links:

People:

Every Page is Page One – Interview with Mark Baker at UAEurope 2017

Here is an interview we carried out with Mark Baker, author of Every Page is Page One. The interview is interspersed with audio snippets from Day 1 of the UAEurope 2017 conference.

Presentations:

  • Caroline Loverage (Thermo Fisher Scientific). Teaching by Example: Worked Examples in the Documentation of Complex Systems
  • Kelly O’Brien (Kayako). Practical Information Architecture: Building Templates For Better Content.
  • Helena Pichler (Nominet). AsciiDoc to Responsive Webhelp: Agile documentation for small teams/

With thanks to Matthew Ellison and Mark Baker.

The ContentHug interviews

I was asked to take part in the ContentHug series of interviews on technical communication and content strategy.

It was fun and challenging, going through the questions.

ContentHug’s Vinish Garg is interviewing a number of consultants involved in technical communication and content strategy, and asking them essentially the same questions. By reading the interviews, you can see where there are areas of agreement and where there are a variety of opinions. In general, there is a fair bit of consensus. They are worth reading.

What it’s like to be a Technical Author

We’re planning to carry out a number of videoed interviews with a range of Technical Authors this week. This is to help promote the profession. We’ll be asking questions such as what their role is inside their companies, and how they became a Technical Author.

The videos will be uploaded to the YouTube Channel for the Institute of Scientific and Technical Communicators, once we’ve edited and published them.

 

tcworld interview: Technical Communication and social media

tcworld maagxine 2013The July 2013 edition of tcworld magazine contains an interview with Cherryleaf’s Ellis Pratt on technical communication and social media.

The magazine also includes an article by Sarah Maddox (now at Google) on how technical communicators can use Twitter in technical communication.

We’re not certain when/if the online version will be uploaded to the tcworld site, but we’ll add a link to the article as soon as we can.

Update: You can view it online.