online communities
Unifying conversation and instruction in business communication
by ellis on Wednesday, 1 December, 2010 · 1 comment
in content management,online communities,social networks,Technical Author,Technical Communication
The User Manual 2.$
by ellis on Tuesday, 30 November, 2010 · 2 comments
in online communities,Technical Author,Technical Communication,trends,user manuals,Web 2.0,wikis
Here’s the link to register for Mindtouch’s European launch event on 9th Sept
by ellis on Tuesday, 24 August, 2010 · 0 comments
in collaborative authoring,online communities,presentation,UGC,Web 2.0
We’ll be speaking at Mindtouch’s European launch event on 9th Sept
by ellis on Wednesday, 11 August, 2010 · 0 comments
in collaborative authoring,content management,online communities,presentation,UGC,Web 2.0
Reducing IT support call times
by ellis on Friday, 26 February, 2010 · 1 comment
in meeting,online communities,Support,Technical Communication,trends,twitter,user assistance
The “Beyond Documentation” Webinar videos
by ellis on Tuesday, 19 January, 2010 · 0 comments
in Augmented Reality,Cherryleaf,content management,online communities,presentation,social networks,Technical Communication,Technical Communicators,Technical Documentation,technical publications; technical author,trends,trust,user generated content,Web 2.0,webinar,xml
Open source survey reveals the value of community-based Help
by ellis on Wednesday, 16 September, 2009 · 4 comments
in online communities,survey,Technical Author,Technical Communication,Technical Documentation,trends,user assistance,user generated content
Which Help Authoring Tool developer will be the first to integrate Google Wave into its application?
by ellis on Tuesday, 2 June, 2009 · 3 comments
in chrome,collaborative authoring,content management,documentation,help,online communities,online Help,project management,Technical Communication,Technical Documentation,trends,user assistance,user generated content
