survey

Study shows people use search to learn as well as to find facts

by ellis on Friday, 27 November, 2009 · 0 comments

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Open source survey reveals the value of community-based Help

by ellis on Wednesday, 16 September, 2009 · 4 comments

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The “Google or Death?” choice for technical authors

by ellis on Thursday, 18 June, 2009 · 4 comments

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What should you include in your user documentation?

by ellis on Thursday, 23 April, 2009 · 3 comments

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Survey of UK Documentation Teams

by ellis on Friday, 16 January, 2009 · 0 comments

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Would you like to take part in our benchmarking survey of UK Publications teams?

by ellis on Friday, 28 November, 2008 · 0 comments

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Poll: Is User Generated Content a good idea for the user assistance you produce?

by ellis on Monday, 13 October, 2008 · 0 comments

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Poll: In the future, will your customers generate useful content for your manuals?

by ellis on Monday, 13 October, 2008 · 0 comments

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Poll: The next 12 months – What will they be like for you?

by ellis on Monday, 6 October, 2008 · 0 comments

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The secrets of effective technical authors

by ellis on Friday, 9 November, 2007 · 2 comments

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