One of the most recent developments in web page design has been the introduction of “long form” web pages. Will we also see the long form approach used in Help, or perhaps start to influence the way some Help pages are designed?
We’ve scheduled another Advanced Technical Writing Techniques public course – on Monday 2nd December.
Discover the advanced new writing styles emerging in technical communication. Don’t get left behind: past clients include technical communicators from Citrix, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger and Visa International.
To book your place, see Advanced Technical Writing Techniques public course.
This will be the last public course this year.
Here are the slides on “Technical writing career paths in the UK”:
Thanks to everyone who contributed.
You’ll find our latest post for the Society for Technical Communication on its Notebook blog. It’s called What’s the Best Way to Deliver Distance Learning for Technical Communicators?
One of the most frequent questions we’re asked at Cherryleaf is if we can deliver our advanced technical writing techniques course as a distance learning class. We only offer it as a classroom course, which effectively limits us to teaching students who are based in the United Kingdom, Ireland, or mainland Europe. Being able to offer a training course worldwide is tempting, but is it really possible to deliver distance learning when you want to get people to question and rethink the way they do things today?
You’re welcome to join us on our upcoming free webinar, “The changing nature of content”, which will be held at 7pm (GMT+1) on 24th April 2013.
In recent years, technical communicators have focused on improving User Assistance through new technologies and systems, with the assumption that the nature of the content the tone of voice, the writing style should remain the same. In this free webinar, sponsored and hosted by Adobe, we’ll investigate whether the tried and tested writing methods from past decades still make sense today. We’ll look at the reasons why some organisations are “breaking the rules” with the User Assistance they provide.
The registration details will be posted to the Adobe online events Web page in the next few days.
You’ll find our next public Trends in Technical Communication Workshop – Advanced Technical Writing Techniques training course is scheduled for Monday 22 April 2013.
We’ve added some more comments from delegates to the page.
“Excellent over-view and will be useful for practical application. Much food for thought – useful for starting ideas on improving (the) existing approach to Help files.”
“Very thought provoking.”
“I just wanted to say ‘thank you!’ for the excellent training session yesterday. I’m putting those principles to work today as I review the UA for one of our websites. The way I write has changed dramatically.”
You’ll find we’ve added a new training course date on our Web site for our Trends in Technical Communication Workshop – Advanced Technical Writing Techniques.
Agile programming has grown in popularity and it has led to new challenges for those involved in providing user assistance for those applications. So is it time for technical authors to develop an equivalent method for developing content for these projects? Is it time to develop an “Agile authoring” methodology? Also, if we want to move away from a hand-crafted approach to developing content and towards a more engineering-like approach, what can we learn from the latest techniques being applied in manufacturing?
Such a method needs to complement Agile programming, but it may be a mistake to take Agile programming as the starting point for developing it. The developers of Agile drew upon the principles of Lean manufacturing, and perhaps technical authors should do the same.
In this webinar, we will explain how the principles of Lean manufacturing can be applied to developing and managing content. It’s a way of writing that focuses on maximizing the value to the user and minimizing waste. It involves measuring the processes and value of what has been delivered so that iterative improvements can be made over time.
This webinar will be hosted by the Society for Technical Communication.
Promo code: WS030513