This course was originally developed to train NHS staff in how to write and organise non-clinical policy, process and procedures documents in a clear and simple way, and it can be customised so it suits your requirements.
We’re can also offer this course in an alternative “live and online” format over the Web. The course is delivered live, not recorded, with delegates completing exercises and able to ask questions during the course.
For writers based outside of the UK, we’re also considering offering this course in a “live and online” format over the Web. Using Google+ Hangouts, the course would be spread over a number of days, rather than delivered as a full day’s worth of training. The price of the course would be the same. The first course would be limited to just 5 or 6 delegates. Do let us know if you’d be interested in attending this course.
About the course
In this course, you’ll find out how Technical Authors in leading companies are now applying techniques from other disciplines (such as psychology, copywriting, usability and elearning) into the information they create.
Using examples of Help pages from a number of applications (including from vendors such as Apple, Facebook, Google, HTC and Mozilla), you’ll learn how to spot where these techniques have been used, and you’ll have the opportunity to practise these in the workshop.
One of the most frequent questions we’re asked at Cherryleaf is if we can deliver our advanced technical writing techniques course as a distance learning class. We only offer it as a classroom course, which effectively limits us to teaching students who are based in the United Kingdom, Ireland, or mainland Europe. Being able to offer a training course worldwide is tempting, but is it really possible to deliver distance learning when you want to get people to question and rethink the way they do things today?
We’ve added some more comments from delegates to the page.
“Excellent over-view and will be useful for practical application. Much food for thought – useful for starting ideas on improving (the) existing approach to Help files.”
“Very thought provoking.”
“I just wanted to say ‘thank you!’ for the excellent training session yesterday. I’m putting those principles to work today as I review the UA for one of our websites. The way I write has changed dramatically.” Continue reading →
The January course sold out within ten days, so it’s wise to book early.
If you’ve read the technical writing blogs and magazines, you’ll have noticed a growing interest in new approaches to technical communication – asking whether all of the tried-and-tested writing methods from past decades still make sense today.
In this course, you’ll find out how Technical Authors in leading companies are now applying techniques from other disciplines (such as psychology, copywriting, usability and elearning) into the information they create. The course has been designed to be independent of any particular authoring tool, and to work in both a structured and unstructured authoring environment. Continue reading →