Please take part in our brief survey on technical communications training

Please take part in our brief survey, and share your thoughts on training courses relating to technical communication:

Cherryleaf Training Survey

There are eight simple questions, and it should only take a couple of minutes to complete.

It will help us understand what training technical communicators want, in order to improve their skills.

Thank you!

Policies and procedures writing courses – beginner and advanced

You’ll find we’ve updated the Policies and procedures writing courses – beginner and advanced page on our website. This course will train your staff in how to create clear and effective policies and procedures information.

This course was originally developed to train NHS staff in how to write and organise non-clinical policy, process and procedures documents in a clear and simple way, and it can be customised so it suits your requirements.

We’re can also offer this course in an alternative  “live and online” format over the Web. The course is delivered live, not recorded, with delegates completing exercises and able to ask questions during the course.

See Policies and procedures writing courses – beginner and advanced

Advanced technical writing techniques training: Next classroom course (and potential online course)

Do let us know if you’d be interested in us scheduling another public course for our Trends in Technical Communication – Advanced technical writing techniques course. We need just a couple more people for us to schedule a course date for June. Do let us know if you’d be interested in attending this course.

Interested in an online version of the course?

For writers based outside of the UK, we’re also considering offering this course in a “live and online” format over the Web. Using Google+ Hangouts, the course would be spread over a number of days, rather than delivered as a full day’s worth of training. The price of the course would be the same. The first course would be limited to just 5 or 6 delegates. Do let us know if you’d be interested in attending this course.

About the course

In this course, you’ll find out how Technical Authors in leading companies are now applying techniques from other disciplines (such as psychology, copywriting, usability and elearning) into the information they create.

Using examples of Help pages from a number of applications (including from vendors such as Apple, Facebook, Google, HTC and Mozilla), you’ll learn how to spot where these techniques have been used, and you’ll have the opportunity to practise these in the workshop.

Do let us know if you’d be interested in attending this course.

What’s the best way to deliver distance learning for technical communicators?

You’ll find our latest post for the Society for Technical Communication on its Notebook blog. It’s called What’s the Best Way to Deliver Distance Learning for Technical Communicators?

One of the most frequent questions we’re asked at Cherryleaf is if we can deliver our advanced technical writing techniques course as a distance learning class. We only offer it as a classroom course, which effectively limits us to teaching students who are based in the United Kingdom, Ireland, or mainland Europe. Being able to offer a training course worldwide is tempting, but is it really possible to deliver distance learning when you want to get people to question and rethink the way they do things today?

See: What’s the Best Way to Deliver Distance Learning for Technical Communicators?

Next Advanced Technical Writing Techniques Course: 22 April 2013

Trends in Technical Communication Workshop – Advanced Technical Writing TechniquesYou’ll find our next public Trends in Technical Communication Workshop – Advanced Technical Writing Techniques training course is scheduled for Monday 22 April 2013.

We’ve added some more comments from delegates to the page.

“Excellent over-view and will be useful for practical application. Much food for thought – useful for starting ideas on improving (the) existing approach to Help files.”
“Very thought provoking.”
“I just wanted to say ‘thank you!’ for the excellent training session yesterday. I’m putting those principles to work today as I review the UA for one of our websites. The way I write has changed dramatically.”
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Our March newsletter contains news and stories for you on creating clear and simple information your users will love

Today, we’ll be sending out the Cherryleaf newsletter for March 2013, containing news and stories on creating clear and simple information your users will love.

You can join the thousands who receive our free newsletter – subscribe here. You’ll be sent a copy of the latest edition straightaway.

Your details won’t be shared with anyone, and you can un-subscribe at any time.

Announcement: April date for the Advanced Technical Writing Techniques course

You’ll find we’ve added a new training course date on our Web site for our Trends in Technical Communication Workshop – Advanced Technical Writing Techniques.

It will be held on Monday 22th April.
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Extra date for Trends in Technical Communication Workshop – Advanced Technical Writing Techniques

You’ll find we’ve added a new training course date on our Web site for our Trends in Technical Communication Workshop – Advanced Technical Writing Techniques.

It will be held on Monday 25th February.

The January course sold out within ten days, so it’s wise to book early.

If you’ve read the technical writing blogs and magazines, you’ll have noticed a growing interest in new approaches to technical communication – asking whether all of the tried-and-tested writing methods from past decades still make sense today.

In this course, you’ll find out how Technical Authors in leading companies are now applying techniques from other disciplines (such as psychology, copywriting, usability and elearning) into the information they create. The course has been designed to be independent of any particular authoring tool, and to work in both a structured and unstructured authoring environment.
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