From the category archives:

UGC

Six reasons why your wiki isn’t working

by ellis on Thursday, 19 November, 2009 · 4 comments

in UGC, Web 2.0, collaborative authoring, content management, technical author, user generated content, wikis

Find, Follow, Finesse, Feed: The future for technical authors?

by ellis on Thursday, 12 November, 2009 · 5 comments

in Technical Communication, UGC, Web 2.0, technical author, technical writing, trends, user generated content

Google Wave - A case study in 21st Century User Assistance

by ellis on Sunday, 11 October, 2009 · 1 comment

in Software, UGC, Web 2.0, online Help, technical author, technical documentation, trends, user assistance, user generated content, wikis

Why bother with end user documentation for Web Applications?

by Administrator on Tuesday, 19 May, 2009 · 1 comment

in Technical Communication, UGC, Web 2.0, documentation, online Help, presentation, standards, technical authors, technical documentation, technical writing, user assistance, user generated content, user manuals

Poll: Is User Generated Content a good idea for the user assistance you produce?

by ellis on Monday, 13 October, 2008 · 0 comments

in UGC, poll, survey, technical author

Poll: In the future, will your customers generate useful content for your manuals?

by ellis on Monday, 13 October, 2008 · 0 comments

in UGC, poll, survey, technical author, user generated content