Towards an Agile authoring methodology – webinar recording

You can now watch the recording of our webinar on “Towards an Agile authoring methodology”, via Adobe’s website.

Agile development is a way of managing IT development teams and projects that creates new challenges for those involved in providing User Assistance for those products.

See:

Towards an Agile authoring methodology webinar recording

 

Advanced technical writing techniques training: Next classroom course (and potential online course)

Do let us know if you’d be interested in us scheduling another public course for our Trends in Technical Communication – Advanced technical writing techniques course. We need just a couple more people for us to schedule a course date for June. Do let us know if you’d be interested in attending this course.

Interested in an online version of the course?

For writers based outside of the UK, we’re also considering offering this course in a “live and online” format over the Web. Using Google+ Hangouts, the course would be spread over a number of days, rather than delivered as a full day’s worth of training. The price of the course would be the same. The first course would be limited to just 5 or 6 delegates. Do let us know if you’d be interested in attending this course.

About the course

In this course, you’ll find out how Technical Authors in leading companies are now applying techniques from other disciplines (such as psychology, copywriting, usability and elearning) into the information they create.

Using examples of Help pages from a number of applications (including from vendors such as Apple, Facebook, Google, HTC and Mozilla), you’ll learn how to spot where these techniques have been used, and you’ll have the opportunity to practise these in the workshop.

Do let us know if you’d be interested in attending this course.

Changing nature of content free webinar: registration now open

Registration for our upcoming free webinar, “The changing nature of content”, is now open on the Adobe online events Web page.

You’re welcome to join us at 7pm (GMT+1) on 24th April 2013.

In recent years, technical communicators have focused on improving User Assistance through new technologies and systems, with the assumption that the nature of the content the tone of voice, the writing style ­ should remain the same. In this free webinar, sponsored and hosted by Adobe, we’ll investigate whether the tried ­and tested writing methods from past decades still make sense today. We’ll look at the reasons why some organisations are “breaking the rules” with the User Assistance they provide.

 

Webinar: The changing nature of content

You’re welcome to join us on our upcoming free webinar, “The changing nature of content”, which will be held at 7pm (GMT+1) on 24th April 2013.

In recent years, technical communicators have focused on improving User Assistance through new technologies and systems, with the assumption that the nature of the content the tone of voice, the writing style ­ should remain the same. In this free webinar, sponsored and hosted by Adobe, we’ll investigate whether the tried ­and tested writing methods from past decades still make sense today. We’ll look at the reasons why some organisations are “breaking the rules” with the User Assistance they provide.

The registration details will be posted to the Adobe online events Web page in the next few days.

Webinar: Towards an Agile authoring methodology – learning from Lean

Agile programming has grown in popularity and it has led to new challenges for those involved in providing user assistance for those applications. So is it time for technical authors to develop an equivalent method for developing content for these projects? Is it time to develop an “Agile authoring” methodology? Also, if we want to move away from a hand-crafted approach to developing content and towards a more engineering-like approach, what can we learn from the latest techniques being applied in manufacturing?

Such a method needs to complement Agile programming, but it may be a mistake to take Agile programming as the starting point for developing it. The developers of Agile drew upon the principles of Lean manufacturing, and perhaps technical authors should do the same.

In this webinar, we will explain how the principles of Lean manufacturing can be applied to developing and managing content. It’s a way of writing that focuses on maximizing the value to the user and minimizing waste. It involves measuring the processes and value of what has been delivered so that iterative improvements can be made over time.

This webinar will be hosted by the Society for Technical Communication.

Promo code: WS030513

Register for Towards an Agile Authoring Methodology – Learning From Lean

Webinar: Planning User Documentation When You Are a Startup Business

In conjunction with The Society for Technical Communication, we’ll be presenting the webinar Planning User Documentation When You Are a Startup Business on Tuesday, 19th February.

In this presentation, we’ll look at how to plan a user documentation project when you’re working for a startup technology company. Working in this environment gives you the opportunity to work “from a clean sheet,” but it also has its own challenges of working in a dynamic and rapidly changing environment.
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Webinar – Planning user documentation when you’re a startup business

We’re currently working on 40 minute webinar on:

  • Planning user documentation when you’re a startup business

If you have any questions on this topic, you can email these to us prior to the event. We’ll do our best to make sure we address them in the webinar.

Send us an email with your question

Details on the date for this webinar will be published in the Events section of the Cherryleaf Web site.