Registration is now open for our free 60 minute webinar called “Writing policies and procedures: The most common issues, and how to fix them”
Writing policies and procedures webinar: Registration now open
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Category Archives: webinar
We’re planning to host some webinars. Which topics would you like us to cover?
We’re planning to host some more webinars in the upcoming weeks and months, relating to assisting users and staff, technical communication and developing content.
Which topic(s) would you like us to cover? Please let us know.
Here is a list of our most recent webinars:
- The Lean User Guide – Applying Lean Principles in User Assistance
- Designing documentation for tablets
We will be presenting a webinar, hosted by MadCap Software, on 14 November 2012:
“Recruiting a Technical Author” webinar recording is now available
The recording of our webinar “Recruiting a Technical Author” is now available for everyone who registered for its live presentation yesterday. It is also available to any organisation that uses Cherryleaf’s recruitment services for hiring a technical author.
This twenty minute presentation covers:
- What are the key skills to look for in a Technical Author?
- What are the key personality traits in successful Technical Authors?
- What is the salary range you should offer?
- Where do you find good candidates?
“Delivering documentation in a downturn” webinar recording is now available
A re-recording of our webinar “Delivering documentation in a downturn” is now available to purchase for a nominal fee via our online shop.
This 30 minute presentation is for people who must manage documentation projects with limitations on their budget and personnel.
Among the things it covers are:
- How the recent economic downturn and signs of recovery have affected the way some organisations deliver user assistance.
- What you can do when “nice to have” is no longer on the agenda.
Unfortunately, we couldn’t schedule the live webinar at a time that suited everyone. Some people were so keen to attend, that they listened in at 4 o’ clock in the morning their time.
Access is for 90 days. Payment in £, US $ and € EUR is accepted.
Webinar 17 August – Recruiting a Technical Author
Our second free Cherryleaf webinar is for people who are considering recruiting a Technical Author. Among the things we’ll cover are:
- What are the key skills to look for in a Technical Author?
- What are the key personality traits in successful Technical Authors?
- What is the salary range you should offer?
- Where do you find good candidates?
The webinar will be held on Tuesday 17th August 2010, at 10.00am British Summer Time (09.00 GMT).
The event is free, but registration is required. Places are limited to 50 delegates only.
Use the widget below to register for this webinar:
See also our first webinar 27 July – Delivering user documentation in a downturn
Webinar 27 July – Delivering user documentation in a downturn
This free Cherryleaf webinar is for people who must manage documentation projects with limitations on their budget and personnel. Among the things we’ll cover are:
- How the recent economic downturn and signs of recovery have affected the way some organisations deliver user assistance.
- What you can do when “nice to have” is no longer on the agenda.
The webinar will be held on Tuesday 27th July 2010, at 10.00am British Summer Time (09.00 GMT).
The event is free, but registration is required. Places are limited to 50 delegates only.
Use the widget below to register for this webinar:
Writing technical documentation in 2010 and beyond
If new technologies are creating new social behaviours in people, do those writing technical documentation need to adapt to these changes?
Linda Stone, who coined the phrase “continous partial attention“, argues users have, over time, changed the way they use technology. They’ve moved from an era of creating, to an era of connecting and then onto one of belonging.
So should technical documentation also help people do more than assist someone to complete a task? Can you write technical documentation that also provides users with a sense of belonging?
This is one of the themes we’ll be discussing in the free Webinar this Thursday (“Documentation as an emotional experience for users“). The Webinar includes polling of the audience and a debate over the validity of this viewpoint - you’ll be able to express your opinion with others.
You can see Linda’s presentation, “May I have your attention” here.
The “Beyond Documentation” Webinar videos
Scriptorium Inc has uploaded the “Beyond Documentation” Webinar Ellis delivered back in August 2009. In this session he looked at the future of technical writing and likely changes to the ways in which user assistance is delivered.
We asked:
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Are we moving beyond documents?
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If so, what does this mean for technical communicators?
Part 1:
Part 2:
Part 3:
Part 4:
Part 5:
You can see more videos on Cherryleaf’s YouTube channel.
Transatlantic video interview with Anne Gentle on the Social Web for Documentation
We’ve just uploaded a 15 minute extract from a transatlantic video interview I recently conducted with Anne Gentle, where we talked about The Social Web for Documentation.
The sound is a little patchy on the first slide, but it improves afterwards.
A longer, 37 minute, version will be available to anyone who purchases the Cherryleaf Learning Zone service.
Training Webinars/Webcast events for technical communicators
We would like to invite you to a programme of training Webcast events with us and our colleagues from the TechComm Alliance, where we will share our knowledge and advice that will make you a better technical communicator. We’re putting together a programme of the best speakers we can find – to improve your skills and knowledge.
Places are strictly limited, so pre-register now.
The number of delegates on each intake is restricted, this is to make sure everyone receives the best possible level of service, but please don’t forget places are sold on a first come, first served basis. Sorry, but rules are rules.