One of the challenges when considering moving to a single sourcing authoring environment, such as DITA, is determining the Return on Investment. This often boils down to a key question: how much content can you actually re-use?
Organisations typically attempt to answer this question in a number of ways:
- Conducting a semi-manual information audit of the existing content to identify the number of times the same chunks of information is repeated. Unfortunately, this can be a large and lengthly exercise.
- If the content is translated, getting reports from Translation Memory tools indicating where content might be repeated. Unfortunately, if you’re not translating your content, you won’t have this information.
- Using benchmark industry measures. Unfortunately, these can vary enormously (from 25% to 75% content re-use), and your situation may be totally different.
In an ideal world, you’d be able use an application that could look at all your content and give you a report telling you the where content is repeated. It could do the “heavy lifting” in the information audit automatically for you. This programmatic analysis of reuse within existing content, at an affordable cost, is now starting to become possible.