Ted Nelson on the future of text

Mike Atherton, Lead Instructor at General Assembly London, tweeted a link to a 2011interview with Ted Nelson on the future of text, document abstraction and transclusion.

Ted Nelson is one of the pioneers of information technology. He has been credited as being the first person to use the words hypertext and hypermedia (although he denies this), transclusion and virtuality.

Ted Nelson on the Future Of Text, Milde Norway, October 2011 from Frode Hegland on Vimeo.

It’s an interesting description of how content should be independent of format and media, so it can be portable, re-usable and presented in ways that best suit a reader’s needs.

Writing troubleshooting topics

It’s a fair bet that the introduction of the new Troubleshooting information type into the DITA 1.3 technical authoring standard will affect how all Technical Authors write troubleshooting topics, regardless of whether they use DITA or not. That’s because the proposed elements for troubleshooting topics make good sense, and it offers a standardised approach to writing these types of topics.

According to the Oasis DITA standards committee,

Troubleshooting topics provide descriptions of and solutions or workarounds for problem situations that users might encounter. Users refer to troubleshooting information to understand what condition or event generated their problem situation and to find out what they need to do to recover from or work around a problem, or to prevent a recurrence of the problem.

The user would see a topic that looks roughly like this:
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Delegate review of Cherryleaf’s DITA elearning course

Craig Wright emailed us to let us know he has posted a review of our DITA elearning course (see Review – Cherryleaf DITA e-Learning Course).

His conclusion was:

The Cherryleaf DITA course ticked a lot of the boxes for me:good content, good value, and available without having to travel to the South East. The introduction to the key DITA areas was presented very well – I have read similar information in books and online, but I was able to absorb it much better through the e-learning course.

Thank you Craig!

We’ve launched our online DITA self-study elearning course today

We’ve launched our online DITA self-study elearning course on the Cherryleaf website today.

This online training course teaches the basic skills, and provides an induction, in how to create content using the DITA XML standard. The learning modules in this course contain videos of the trainer with supporting slides and images.

Here’s a sample from the first module in the course:

This video is shown in a smaller size than you’ll see in the course. To maximise the video, click on the fullscreen icon (which looks like a computer screen) on the video player’s task bar.

Our plan is to offer online courses covering the fundamentals of different technical communication subjects, and classroom courses covering the more advanced aspects.

For details on the DITA course, see :

Cherryleaf’s online DITA self-study elearning course

New training courses are on their way

We’ve been busy bees recently, working on some new elearning courses that we plan to be introducing soon. Shortly, we’ll be offering an online course on DITA Fundamentals, and another on Content Strategy. Both courses have been written and are at the User Acceptance and Testing stage. Of these two, you’re likely to see the DITA course released first.

There are two more online courses in the pipeline, which we hope to release at some point in 2014. One relates to policies and procedures, the other to elearning/screencasting.

Our intention is to offer basic courses online, and  advanced courses in traditional classroom format. Where there’s demand, we’ll also use Google Hangouts to deliver the advanced courses to overseas delegates.

This October: Dr. Tony Self’s DITA training courses in London

Dr Tony Self is coming to the UK at the end of October, and we’ve arranged for him to deliver two training public courses on DITA whilst he is over here:

Tony is the author of The DITA Style Guide, and he has a PhD in DITA.
The training will be held in Westminster, in sight of the Houses of Parliament. Each training course is limited to 10 delegates, so book early!
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Are your user manuals (and any other content) ready for Google Glass?

Google_Glass_detail from WikipediaGoogle Glass, a wearable computer with a screen above the right eye, goes on sale in 2014. Glass is almost certainly going to be used to support maintenance and repair calls, providing technicians (and other types of user) with the ability to access manuals and discuss situations with remote colleagues.

So are your user manuals, and the other content users might need to access, compatible with Google Glass?

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MadWorld 14 – See you in San Diego

presenter_banner_150x150We’re very pleased to say Cherryleaf’s Ellis Pratt has been asked to speak at the MadWorld 2014 conference. Presenting at MadWorld 2013 was great fun, and it looks like MadCap Software is putting together another great event.

Ellis will be doing three presentations:

DITA for Dummies

Do presentations on DITA send you to sleep? Do you keep putting off learning about DITA, and wonder whether you need to worry about it at all? In this presentation, we’ll look at DITA using simple terms, “warts and all”, in a way that won’t be boring and won’t send you to sleep.

Madworld registration desk

Bust a Move: From Technical Communication to Content Strategy (MadWorld presentation)

We’ll look at how technical communicators can get more involved in corporate content strategy. We’ll look at why they might want to do that, the differences between technical communication and content strategy, as well as looking at how they might re-position themselves. We’ll also look at what tools and skills technical communicators can bring across from the technical communications field.

MadWorld

What Do You Measure? Metrics for Technical Communicators (MadWorld conference)

Often, technical communicators focus on the estimating, reporting and costing of documentation projects. How can they accurately measure these, and what should they actually be measuring? We’ll look at how we can measure the value of technical communication as well as the efficiency of the process. We’ll also look at what we can do using MadCap Flare to measure our work.

The conference is being held on the 14th and 15th April, in San Diego.

MadWorld

For details on other upcoming presentations and events, see the Events page on the Cherryleaf website.