Delegate review of Cherryleaf’s DITA elearning course

Craig Wright emailed us to let us know he has posted a review of our DITA elearning course (see Review – Cherryleaf DITA e-Learning Course).

His conclusion was:

The Cherryleaf DITA course ticked a lot of the boxes for me:good content, good value, and available without having to travel to the South East. The introduction to the key DITA areas was presented very well – I have read similar information in books and online, but I was able to absorb it much better through the e-learning course.

Thank you Craig!

Estimating production times for screencasts and elearning

Screencasts and video based learning content are growing in popularity, and we’re seeing a rise in the number of enquiries for this type of content.

Estimating the time required to develop this type of content can vary quite considerably. The easiest way to estimate the time required is to use metrics based on the duration of the screencast or video.

A simple walkthrough of a task or applications screen can take between 10:1 (ten minutes to produce  one minute of a screencast) and 100:1. The most generally quoted figure we’ve seen is 30:1.

If you want to add audio to your screencast, this is likely to be closer to 200:1. That’s because you’ll probably need to write a script, record the audio, adjust the audio quality, add the audio to the animation, and so on.

If you want to include video of a presenter, this will make the presentation look more professional, but it will mean you’ll need to allocate more time to development and production. In this case, you’ll be looking at a ratio closer to 300:1.You can reduce the time by using avatars (images of a presenter) instead of a real presenter. Adobe Captivate comes bundled with sets of avatars to help you do this.

Another factor is the level of professionalism you want to achieve. It can take time and effort to produce high quality audio and video. Lighting, in particular, can be a challenge. Adding quizzes and exercises will also have a significant impact on the time required. Creating your own music bed (a musical background to the narration) will also increase the time required. In the past, we’ve purchased audio background music files under licence, as it saved time.

What’s your experience? How long does it take you to create this type of content. Please share your thoughts below.

We’ve launched our online DITA self-study elearning course today

We’ve launched our online DITA self-study elearning course on the Cherryleaf website today.

This online training course teaches the basic skills, and provides an induction, in how to create content using the DITA XML standard. The learning modules in this course contain videos of the trainer with supporting slides and images.

Here’s a sample from the first module in the course:

This video is shown in a smaller size than you’ll see in the course. To maximise the video, click on the fullscreen icon (which looks like a computer screen) on the video player’s task bar.

Our plan is to offer online courses covering the fundamentals of different technical communication subjects, and classroom courses covering the more advanced aspects.

For details on the DITA course, see :

Cherryleaf’s online DITA self-study elearning course

New training courses are on their way

We’ve been busy bees recently, working on some new elearning courses that we plan to be introducing soon. Shortly, we’ll be offering an online course on DITA Fundamentals, and another on Content Strategy. Both courses have been written and are at the User Acceptance and Testing stage. Of these two, you’re likely to see the DITA course released first.

There are two more online courses in the pipeline, which we hope to release at some point in 2014. One relates to policies and procedures, the other to elearning/screencasting.

Our intention is to offer basic courses online, and  advanced courses in traditional classroom format. Where there’s demand, we’ll also use Google Hangouts to deliver the advanced courses to overseas delegates.

The ideal length for instructional screencast videos

Screencast videos have become a popular means for delivering “how-to” information. One of the questions developers must address is, how long should you make your screencasts?

Axel Luterh SAPAt last weeks’s tekom conference, I saw an interesting presentation by Melanie Huxhold and Dr Axel Luther of SAP on how they develop screencasts for SAP’s products (Produkt- und Lernvideos als ideale Ergänzung zur klassischen Dokumentation). In their presentation, Melanie said they had determined the ideal length for their videos by sending out a questionnaire to users, asking them what they preferred.

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Delivering training live and online – some lessons learnt

Live training over the webYesterday, we completed our first live, online training course. Even with a lot of testing before the course, there’s nothing like doing something for real. The good news is the course went well, and we’re happy to deliver further training courses online with the same technology. Having said that, there were a few lessons learnt.
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Advanced technical writing techniques training: Next classroom course (and potential online course)

Do let us know if you’d be interested in us scheduling another public course for our Trends in Technical Communication – Advanced technical writing techniques course. We need just a couple more people for us to schedule a course date for June. Do let us know if you’d be interested in attending this course.

Interested in an online version of the course?

For writers based outside of the UK, we’re also considering offering this course in a “live and online” format over the Web. Using Google+ Hangouts, the course would be spread over a number of days, rather than delivered as a full day’s worth of training. The price of the course would be the same. The first course would be limited to just 5 or 6 delegates. Do let us know if you’d be interested in attending this course.

About the course

In this course, you’ll find out how Technical Authors in leading companies are now applying techniques from other disciplines (such as psychology, copywriting, usability and elearning) into the information they create.

Using examples of Help pages from a number of applications (including from vendors such as Apple, Facebook, Google, HTC and Mozilla), you’ll learn how to spot where these techniques have been used, and you’ll have the opportunity to practise these in the workshop.

Do let us know if you’d be interested in attending this course.

What’s the best way to deliver distance learning for technical communicators?

You’ll find our latest post for the Society for Technical Communication on its Notebook blog. It’s called What’s the Best Way to Deliver Distance Learning for Technical Communicators?

One of the most frequent questions we’re asked at Cherryleaf is if we can deliver our advanced technical writing techniques course as a distance learning class. We only offer it as a classroom course, which effectively limits us to teaching students who are based in the United Kingdom, Ireland, or mainland Europe. Being able to offer a training course worldwide is tempting, but is it really possible to deliver distance learning when you want to get people to question and rethink the way they do things today?

See: What’s the Best Way to Deliver Distance Learning for Technical Communicators?