Cherryleaf’s Ellis Pratt will be speaking at two upcoming events:
London Content Strategy Meetup, 7pm 22 February 2018
What’s the deal about structured content?
Content can often seem like jelly – messy and hard to manage. In this presentation, we’ll look at whether you can reduce this messiness through structured writing. In this overview of the topic, we’ll explore what is structured writing, what it promises to give its adopters, the different standards, and the challenges that come with using structured writing.
Venue: SYZYGY London, 84 Theobald’s Road, London WC1X 8RW
London Content Strategy Meetup
MadWorld Europe 2018 conference, 11-13 September
Documentation as Self-service Support
In this session, Ellis Pratt will look at the different approaches to self-service support, and the role of the technical communicator within that environment. He’ll explore questions such as where end-user documentation fits in in self-service support, and the realities of expecting users to write content. And finally, Ellis will discuss whether software-as-a-service changes the type of support and organization needs to provide.
Authoring in an Agile World
Agile development has been growing rapidly in the software industry and other industries. While the agile development model may make sense from a product development perspective, the methodology doesn’t explain the best way to create Help content for users. In this presentation, we’ll look at how authoring teams have responded to this challenge and developed agile approaches to technical writing.
Venue: Boscolo Prague Hotel, Prague, Czechia / Czech Republic.
MadWorld Europe 2018
Last week, I spoke at, and attended, Madworld 2016, the conference hosted by MadCap Software for its users. Here is a summary of what I saw and heard on the second day. These were mostly for advanced users; I didn’t see any of the presentations aimed at new users of Flare.
Continue reading “MadWorld 2016 Conference Review – Day Two”
Last week, I spoke at, and attended, Madworld 2016, the conference hosted by MadCap Software for its users. It’s the most rewarding and enjoyable of all the conferences on technical communication that I attend. Here is a summary of what I saw and heard on the first day.
Continue reading “MadWorld 2016 Conference Review – Day One”
Cherryleaf’s Ellis Pratt will be speaking again at MadCap Software’s conference on technical communication and content strategy conference. MadWorld 2016 will be held between the 10th and 12th April 2016 at the Hilton San Diego Resort and Spa, in San Diego, California.
Continue reading “Ellis will be speaking at MadWorld 2016”
Once again, I enjoyed immensely Madcap Software’s MadWorld conference in San Diego.
This was Madcap’s second annual conference, building on the success of MadWorld 2013.
Continue reading “MadWorld 2014 conference review”
We’re very pleased to say Cherryleaf’s Ellis Pratt has been asked to speak at the MadWorld 2014 conference. Presenting at MadWorld 2013 was great fun, and it looks like MadCap Software is putting together another great event.
Ellis will be doing three presentations:
DITA for Dummies
Do presentations on DITA send you to sleep? Do you keep putting off learning about DITA, and wonder whether you need to worry about it at all? In this presentation, we’ll look at DITA using simple terms, “warts and all”, in a way that won’t be boring and won’t send you to sleep.
Bust a Move: From Technical Communication to Content Strategy (MadWorld presentation)
We’ll look at how technical communicators can get more involved in corporate content strategy. We’ll look at why they might want to do that, the differences between technical communication and content strategy, as well as looking at how they might re-position themselves. We’ll also look at what tools and skills technical communicators can bring across from the technical communications field.
What Do You Measure? Metrics for Technical Communicators (MadWorld conference)
Often, technical communicators focus on the estimating, reporting and costing of documentation projects. How can they accurately measure these, and what should they actually be measuring? We’ll look at how we can measure the value of technical communication as well as the efficiency of the process. We’ll also look at what we can do using MadCap Flare to measure our work.
The conference is being held on the 14th and 15th April, in San Diego.
For details on other upcoming presentations and events, see the Events page on the Cherryleaf website.
MadCap Software hosted their first ever conference, MadWorld 2013, last week, which I attended as an invited speaker. Here are my initial thoughts and reflections on the second day.
Continue reading “MadWorld 2013 conference review – Day 2”
MadCap Software hosted their first ever conference, MadWorld 2013, last week, which I attended as an invited speaker. Here are my initial thoughts and reflections on the first day of the event.
Continue reading “MadWorld 2013 conference review – Day 1”