Cherryleaf’s Ellis Pratt has been included in the list of the 25 most influential people in Content Experience.
“With well over 1,700 individual nominations and votes, we created two separate lists this year: the best-of-the-best who influence an industry (voted on by an elite judging panel), and our top strategists implementing Content Experience across the entire customer journey.
What do we mean by ‘Content Experience?’
This role is not defined or exclusively owned by Product, Marketing, Sales, Support, or Success. Content Experience often lives in different departments depending on organizational structure, or as an independent vertical that manages all content produced by relevant departments.
Content Experience is the evolution of content strategy blending with technical communication. It’s an understanding that your content provides self-service experiences not only for your customers, but for potential prospects researching and/or buying your product as well.”
Thanks to MindTouch and the panel of judges. Congratulations everyone else on this list.
As the headline states, we’ve upgraded the software that runs our shopping cart and provides access to our e-learning courses. The main difference delegates will notice is an improved page for the links to the modules contained in a course. There are some minor improvements: how the VAT element is processed, integration with the payment gateways, and to the invoices. We think we’ve ironed out all the bugs, but if you experience any issues, do let us know.
Here’s a summary of recent activities:
The #VATMoss and #VATMess hashtags have been trending on Twitter for most of December. The hashtags relate to changes to VAT that are coming into effect on 1st January 2015. These changes may affect the online products Cherryleaf sells.
If you wish, you can now choose to receive any new Cherryleaf blog post automatically to your inbox. When we create a new post, we’ll send subscribers to this service a copy of it in the form of an email.
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Cherryleaf has joined Wired Sussex, a Brighton-based membership organisation for companies operating in the digital, media and technology sector in Sussex, UK.
Wired Sussex works to help members to create, innovate and grow.
Cherryleaf is also a member (but not a resident) of Campus London, a co-working space in the heart of East London’s Tech City that’s supported and powered by Google.
We’re happy to talk to start-ups about supporting users on a shoestring, as well as new and emerging ways to support users. Contact us if you’d like to talk.
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The Society for Technical Communication, the professional body for technical communicators in the USA, is introducing a number of specially selected guest bloggers to its official blog. The first guest blogger is, we’re pleased to say, Cherryleaf’s Director of Sales and Marketing, Ellis Pratt.
These posts, called “Letter from the UK”, will explore what’s happening for technical communicators in the UK and mainland Europe. You’ll find the first post on the “STC Notebook blog” today:
STC’s Notebook has long been a great source for STC-related news, information and conversation. Now it hopes to become the same for topics relating to technical communications. We’re delighted to be involved and participating in this initiative, and we hope you’ll find these posts of interest.