Below is the video recording of my lightning talk at the London Content Strategy Meetup February 2013:
We’ve uploaded the slides for our latest lightning talk to SlideShare:
We’ve uploaded the slides from Ellis’ lightning talk at February’s London Content Strategy Meet Up to SlideShare:
Danielle M. Villegas has just pointed us towards a five minute lightning talk by Rick Lippencott on the future of technical communication, and its value. Rick covers in five minutes a great deal of the content I covered in my 45 minute presentation at the same conference – it’s worth watching.
He summarises the value of Technical Authors in three simple words :”We explain things”.
Rick added some notes to the description on YouTube:
The clay tablet “first example of tech documentation” is about ten thousand years old, not two thousand.
The odd photo at about the 4:50 mark (where I say any of us could have explained it better) was a hotel room layout map posted at the elevators. It gave room locations based on compass points, but there was no way for the reader to know which way was actually north. It was completely useless.
“All of this has happened before, and it will happen again” was originally from Peter Pan.
Here is a copy of the slides Ellis will be presenting in Chicago on Monday.
STC summit 2012 What Should Technical Communicators Do When Products “Just Work”?
Here is a list of the upcoming Cherryleaf presentations and events:
What is the future for Technical Communicators when many organisations believe products are getting easier and they don’t need to spend so much on user documentation? We’ll look at whether the traditional model for technical communication is broken, research into how “cool” apps such as Facebook do (or don’t) provide Help, and how to deal with developers who believe the need for a user guide is a sign of poor software usability.
With more and more people using the iPad and other tablets for reading technical documentation, this workshop looks at how tablets can be used by organisations to design and deliver technical documents and other forms of User Assistance.
One of the most popular developments in computing in recent years has been the emergence of cloud-based computing and Software as a Service (SaaS). So is technical writing likely to move to the Cloud? In this presentation, we look at how we implemented a cloud-based authoring solution as a way of getting developers to participate in the authoring process.
In this 40 minute (approx) webinar, we’ll provide an overview of some of the emerging information design trends for presenting technical documentation on tablets.
We’ll be hosting our third “Trends in Technical Documentation” talk later in the year. If you’d like to present at this session, then do let us know.
Here is some news on the first talk in our ‘Trends in Technical Documentation’ series.
We now have two speakers: Adrian Warman of IBM UK’s User Technologies team and Ellis Pratt of Cherryleaf.
What will be the future for Technical Communicators if everything ‘just works’?
As part of this exploration, we will consider current technology trends such as Apple’s Siri, Google’s Voice and IBM’s Watson, the de facto pervasiveness yet blurring of mobile and eBooks, and where these trends are taking us as technical documentation managers, architects, designers and writers.
Date and time: 24th January 2012 3.00pm-5.30pm
Location: Birdcage Walk, London SW1H
There will be a nominal fee of £25 ex VAT per ticket.
As spaces are limited, we have asked people to let us know if they are interesting in attending. We’ll give those people 24 hours prior notice of the tickets being on sale, before we make them available to everyone else. Contact us if you’d like to be added to the list.
Ellis has been asked to provide the keynote presentation at Technical Communications 2011, which is being held Tuesday-Thursday this week. The original presenter is unable to attend, so the ISTC has asked Ellis if he could step in and present on topic – “The role of Technical Communicators today”.
The conference presentations will be videoed.
Nancy Duarte presented a talk on the hidden structure that the greatest communicators and persuaders have used over thousands of years:
She argues effective presenters move from “What is” to “What Could be” during their speech:
The effect is that changes happens – ideas get adopted.
It’s easier to see it working in training documentation, but with the development of knowledge bases and a more conversational and collaborative approach to user documentation, perhaps it could be applied there as well.
Ellis Pratt of Cherryleaf and Malcolm Tullett of Risk and Safety Plus Ltd will be presenting a short case study on “Using Confluence for generating field reports” at the 19 April 2011 meeting of the London Atlassian User Group.
The meeting is being held at The National Archives in Kew, Richmond. It’s free to attend – see the event and booking details.