Slides: Applying Lean principles to content strategy

We’ve uploaded the slides from Ellis’ lightning talk at February’s London Content Strategy Meet Up to SlideShare:

See also:


We explain things

Danielle M. Villegas has just pointed us towards a five minute lightning talk by Rick Lippencott on the future of technical communication, and its value. Rick covers in five  minutes a great deal of the content I covered in my 45 minute presentation at the same conference – it’s worth watching.

He summarises the value of Technical Authors in three simple words :”We explain things”.

Rick added some notes to the description on YouTube:

The clay tablet “first example of tech documentation” is about ten thousand years old, not two thousand.
The odd photo at about the 4:50 mark (where I say any of us could have explained it better) was a hotel room layout map posted at the elevators. It gave room locations based on compass points, but there was no way for the reader to know which way was actually north. It was completely useless.
“All of this has happened before, and it will happen again” was originally from Peter Pan.

Upcoming Cherryleaf presentations and events

Here is a list of the upcoming Cherryleaf presentations and events:

What is the future for Technical Communicators when many organisations believe products are getting easier and they don’t need to spend so much on user documentation? We’ll look at whether the traditional model for technical communication is broken, research into how “cool” apps such as Facebook do (or don’t) provide Help, and how to deal with developers who believe the need for a user guide is a sign of poor software usability.

With more and more people using the iPad and other tablets for reading technical documentation, this workshop looks at how tablets can be used by organisations to design and deliver technical documents and other forms of User Assistance.

One of the most popular developments in computing in recent years has been the emergence of cloud-based computing and Software as a Service (SaaS). So is technical writing likely to move to the Cloud? In this presentation, we look at how we implemented a cloud-based authoring solution as a way of getting developers to participate in the authoring process.

In this 40 minute (approx) webinar, we’ll provide an overview of some of the emerging information design trends for presenting technical documentation on tablets.

We’ll be hosting our third “Trends in Technical Documentation” talk later in the year. If you’d like to present at this session, then do let us know.