Past clients include technical communicators from Citrix, GE, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger and Visa International. One delegate commented:
“The way in which customers consume our content is changing, as are the different expectations customers have regarding user assistance and support. Your course provided further insight and ideas regarding how to review and adapt to ensure content is relevant and appealing to our customers.”
This course is ideal for Technical Authors and those developing assistance for users of software.
This online training course teaches the basic skills, and provides an induction, in how to create content using the DITA XML standard. The learning modules in this course contain videos of the trainer with supporting slides and images.
Here’s a sample from the first module in the course:
This video is shown in a smaller size than you’ll see in the course. To maximise the video, click on the fullscreen icon (which looks like a computer screen) on the video player’s task bar.
Our plan is to offer online courses covering the fundamentals of different technical communication subjects, and classroom courses covering the more advanced aspects.
We’ve been busy bees recently, working on some new elearning courses that we plan to be introducing soon. Shortly, we’ll be offering an online course on DITA Fundamentals, and another on Content Strategy. Both courses have been written and are at the User Acceptance and Testing stage. Of these two, you’re likely to see the DITA course released first.
There are two more online courses in the pipeline, which we hope to release at some point in 2014. One relates to policies and procedures, the other to elearning/screencasting.
Our intention is to offer basic courses online, and advanced courses in traditional classroom format. Where there’s demand, we’ll also use Google Hangouts to deliver the advanced courses to overseas delegates.
We’ve scheduled another Advanced Technical Writing Techniques public course – on Monday 2nd December.
Discover the advanced new writing styles emerging in technical communication. Don’t get left behind: past clients include technical communicators from Citrix, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger and Visa International.
It’s suitable for Technical Authors and non-Technical Authors.
You’ll find this guide is in graphic novel (or comic) format, comprising 18 colour pages.
You can download the guide from the Cherryleaf website in EPUB, PDF and MOBI formats.
Shortly, we’ll be adding new details on DITA training courses, to the Cherryleaf website: one for beginners and one for advanced users. This will include dates in the autumn for classroom courses. These courses will be held in Westminster.
Contact us if you’re interested in online DITA courses. We may have some details to reveal shortly.
We’re currently working on updating our DITA Basics training course. It’s likely we’ll offer the course as an self-study online course, a classroom course, and as a live tutor-led course delivered over the Internet. In carrying out this exercise, we realised that there was a need to answer some basic, fundamental, questions. So let’s look at some of one of those: which problems were the creators of DITA trying to solve? Continue reading →