Indicators that suggest something was written by AI

We researched the indicators that suggest something was written by AI. We then asked Claude to create an article about it, in that style. There’s nothing inherently wrong with using AI to write content. Use matters more than the tool itself. It depends on context, how (and the extent to which) it’s used, and the… Read more »

Transforming policies into engaging training content – instantly

Turning dense policy documents into effective training materials is time-consuming. L&D teams spend weeks on this challenge. What if you could create interactive quizzes, realistic role-play scenarios, and clear study guides in seconds? We’ve built a procedure-to-training content converter that does exactly that. Using AI, our tool transforms policy documents into engaging, ready-to-use training deliverables…. Read more »

Presentation: Automate All the Things?

Join us at the next Write the Docs London Meetup Join us for an honest, practical conversation about what to automate, what not to, and how to stay relevant as the tools keep changing. This event is aimed at technical writers and those working in closely related roles. The discussion will focus on automation and… Read more »

Is AI finding the right answers about your product?

Three questions to consider: 1. Are your customers using AI? They’re reading AI summaries in Google search results. They’re probably asking ChatGPT and Claude about solutions in your industry. The question is: what answers are they getting? 2. Where does AI get its information? When AI systems need answers about your products or industry, they… Read more »

Automating llms.txt generation for multi-version documentation sites

Developer portals and knowledge bases often contain documentation for multiple product versions, including legacy ones that are no longer actively maintained. When LLMs try to extract information from these sites, they can struggle to identify which content is current and relevant. The llms.txt file offers a solution by providing LLMs with clear signposts to the… Read more »