Writing for User Interfaces Style Guide

The Government Digital Service has published an interesting guide on writing copy for User Interfaces and transactional interfaces: Writing for user interfaces It provides some good advice, and it’s consistent with the advice provided by other organisations, such as Apple, Google and Microsoft.

Book – Current Practices and Trends in Technical and Professional Communication

This week, the Institute of Scientific and Technical Communicators published a book, called Current Practices and Trends in Technical and Professional Communication. Cherryleaf’s Ellis Pratt is one of its co-authors.   “Technical and professional communicators are experts in making complex systems and worlds understandable to those who need to access them. However, both the concepts… Read more »

Is your documentation AI and chatbot ready?

It seems likely Artificial Intelligence (AI) and chatbots will play a key role in helping users, in the future. Amazon, Facebook, Google, IBM and Microsoft, as well as smaller technology companies, are all developing platforms for simulating an intelligent conversation with human users. This raises a question: Will chatbots mean we’ll write a how-to task in… Read more »