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Category: Technical Communication
Towards a Question and Answer world
Technical communication has traditionally been rooted in instructional guides: comprehensive resources users could turn to when they needed information. But that information was only useful if users could actually find it. The expectation was that users would search for what they needed and then read it. On the provider’s side, the goal was to make… Read more »
The rise of autonomous AI Agents: Will they redefine technical writing?
In our previous post “Meet your future co-worker: Understanding the rise of AI Agents“, we explored the world of autonomous AI agents. Now, let’s revisit a crucial question for our profession: how might these intelligent systems impact the field of technical writing? Understanding the Agents: From simple to autonomous To recap, think of typical… Read more »
Podcast 154: Trends for 2025 and beyond in technical writing
In this episode, we reflect on 2024’s trends and explore what may be coming in the world of technical writing and content development in 2025. From the impact of AI to evolving policy requirements and shifting market dynamics, we look into the key factors shaping the field. Reflections on 2024 Overview of the year’s… Read more »
Podcast 144: Corporate rebranding – how it affects technical authors
This month’s podcast looks at what is involved in a corporate re-brand and what is involved for technical authors if their organisation decides to rebrand. What is a corporate brand? And what is involved when an organisation decides to rebrand? As part of the research for this podcast we looked at various websites which are… Read more »