The business case for SaaS (Software as a Service)

Intellect’s SaaS group has published recently a paper called “The business case for Software as a Service“. The paper lays out the technical and cost benefits of SaaS, together with checklists covering selection criteria, legal considerations and comparisons of SaaS applications to traditional in-house systems. Cherryleaf made some minor contributions to this paper – so minor we… Read more »

Find, Follow, Finesse, Feed: The future for technical authors?

A number of commentators have suggested that, in the near future, content curation will play a key role in technical communication. As more content is generated by users, there needs to be someone who manage this content and ensure users will be able to find the right information. Techcrunch has just reported on how YouTube is dealing with… Read more »

Trust is the new critical currency in the connected age

Trust is the new critical currency in the connected age.” This is a Twitter post by Scott Berg, Director of HP Global Digital Strategy. Assuming technical communicators produce highly trustworthy material, is their content becoming more valuable?

Ten key issues for CEOs of software companies

At Intellect (the trade association for UK technology companies) yesterday, there was a meeting looking at how UK software companies are faring in this current economic climate. At this event, a panel of software companies CEOs and directors discussed the key issues they are currently facing and the future economic climate for this industry sector. What struck me… Read more »