What’s the deal about structured content?

This is a recording of a presentation from the February 2018 London Content Strategy Meetup. “Content can often seem like jelly – messy and hard to manage. In this presentation, we’ll look at whether you can reduce this messiness through structured writing. In this overview of the topic, we’ll explore what is structured writing, what… Read more »

The DITA XML authoring barrier for non-Technical Authors

One of the challenges for organisations moving to a new content management system for their user documentation is selecting an authoring tool that is: powerful enough, and can be used by non-Technical Authors as well as the professional Technical Authors. Many organisations want staff, such as developers, to be able to add content to the… Read more »

Dr Tony Self’s DITA training courses in London

We’ve arranged for Dr. Tony Self to host his DITA training workshops in London this October. Tony is based in Australia, and he also known as “Dr. DITA”, as he has a PhD in DITA. He is also the author of “The DITA Style Guide”. Publishing with the DITA Open Toolkit, 8 October 2012 Most… Read more »

Any user guide, as long as it’s black

At last week’s UAEurope conference (and in this season’s Communicator magazine), Dr. Tony Self suggested how car manufacture can be an allegory for the technical communication profession. Henry Ford revolutionised car manufacture when his production line replaced the method where cars were hand-made by artisans. Famously, Henry Ford offered the Model T in “any colour…… Read more »