Developing e-learning and Performance Support Systems
Simplicity and clarity in a complex world
Explaining to staff how to use sophisticated enterprise software can be a big, never-ending expense.
You've modified the system to meet your needs, and now the documentation bears no resemblance to the way the system works today. What's more, your staff may be using different terminology, and the examples just don't represent they way they do their job.
You may find yourself needing to develop a customised e-learning or a Performance Support system for your users, providing support information, context-sensitive Help and training within a single system.
Simply contact us by email or telephone. If you can, please state the issues you are interested in fixing. We'll respond by email or phone. If you have a particular project in mind, normally, we'll also send you a short, one-page questionnaire. This helps you and us to understand the issues you face and work on the best solutions for fixing these.
Cherryleaf's services
Cherryleaf expertise spans all aspects of e-learning and Performance Support. We can draw on our many years of expertise in developing and delivering classroom training, online Help files, e-learning, paper manuals, as well as our understanding of software tools and online technologies. We also have a user-focused, research-based approach to all of our work.
Cherryleaf developed an animated tutorial to assist users of the ecademy Web site, which is one of the top 2,000 visited sites on the Internet.
Here's some of the unsolicited feedback we've received:
- "Watch this, it is brilliant."
- "I have just watched your FANTASTIC guide on how to use Ecademy, thank you so much for creating this."
- "The tutorial will certainly help me give more to the ecademy (sic) and benefit from being a member."
- "Thank you for your on-line guide which I've just played; really excellent! "
- "I have referred people to your quick start guide often. It certainly helped me ramp up quickly on Ecademy."
"We love your guide to networking on Ecademy."
Contact us today for more details.
Adding customised Help to someone else's software
Many organisations want to expand the usefulness of built-in Help and error messages to include information unique to their situation. Cherryleaf can help you create context-sensitive Help without any coding or programming knowledge. Context-sensitive Help can be created by anyone for almost any application - even without access to the application's source code.
Contact us for more details.
Further information
Contact us if you would like to know more about how we can help you. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.