Documentation services - Your project partner for creating user documentation that really works
Discover better ways to create documentation
Cut your support phone times, reduce the number of support calls and provide great post sales service that your customers love, with user documentation that really works.
With the Cherryleaf documentation team's help, you'll have straightforward information your users or staff will love, written in a simple and efficient way.
We wrote the book on writing instructions - literally. Our "How to write instructions" book is one of the best selling books on Amazon.co.uk in the Technical Writing and Business Writing categories. Our latest book ("Trends in Technical Communication - Rethinking Help") has been bought by some of the biggest technology companies in the world.
Not convinced you need user documentation? These videos demonstrate what users think of poor instruction guides and the benefits of user documentation:
Still not convinced? Experiment with Cherryleaf's online cost reduction calculator and see how much money you could save.
Interim managers for documentation and content projects
Cherryleaf provides interim project managers to manage your documentation projects and guide your writers. Your projects will be planned properly and controlled effectively.
Who(m) we work with
In general, we work with:
- Project Managers needing to develop technical, user, compliance or training documentation, so they'll be able to assist users who get stuck.
- Professional technical communicators looking for a partner whom they can call on to provide technical writing resources and Technical Authors, when they need them.
- Business leaders wanting better communication and compliance in their organisation. They believe the communication lines to staff are not working, and processes are not being communicated or followed well. They want to capture knowledge, produce information more effectively and improve their staff's communication skills.
Contact us to discuss how you can deliver the user documentation that's right for you and your users.
A wide range of documentation services at your disposal
Forget about dusty manuals no-one reads. Today, you can provide Google-boosting information that nurtures an emotional bond between your customers and your products - an image in customers' minds your Marketing department would die for.
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Creating training courseware |
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Creating online Help |
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Creating IT Systems documentation |
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Translation |
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Developing screencasts |
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Affective Assistance and marketing writing services - adding the emotional element into User Assistance |
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Sales proposal writing services |
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Outsourcing your Technical Publications department |
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Business documentation services |
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"Cherryleaf is one of the best technical authoring houses in the business, and profoundly knowledgeable, professional and approachable. Highly recommended for anyone requiring top-notch documentation or training services." Julian Maynard-Smith, technical author and journalist
Examples of what we do
For examples of what we do see our case studies.
Free technical communication tips
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Further information
Contact us if you would like to know more about how we can help you. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.
