Cherryleaf’s technical writing services include: User Assistance (manuals and online Help), developer documentation, training guides, plus policies and procedures documentation.
This content helps your users get to the clear information they’re looking for, so you avoid high support costs and missed sales.
By working with Cherryleaf, you’ll get clear information, written for you, simply and efficiently.
The right deliverables for your audience
You can call on Cherryleaf to deliver a range of content to suit your audience. These include: user manuals, onboarding screens, online Help, documentation wikis, screencasts, video walkthroughs, whitepapers, API documentation, reference manuals, Web based Help, policies and procedures, quick reference guides, getting started guides, embedded Help and product sheets.
Our technical writing documentation services
Creating User Assistance/user documentation
- Developing Online Help for your software
- Writing Help and onboarding screens for Cloud-based SaaS applications
API and IT systems documentation
Creating training courseware
Business-related writing services
Technical writing and User Assistance is changing
To discover more, see:
- Why technical communication is changing
- A technical communication user’s hierarchy of needs
- Design-led technical documentation
Collaborative documentation projects with your staff
Some documentation projects are best done collaboratively, enabling everyone to create, share, discuss and update the information.
You and your colleagues are able to add content into the authoring application; complementing the content that our technical author(s) will create. For example, your subject matter experts can do a “brain dump” of their knowledge into the system, which we can then turn into user-friendly information.
It means feedback and even the translation of content can carried out as each page is completed (rather than having to wait for the whole document to be finished off). It also means you can see the progress that’s being made on the documentation, as the project progresses.
Case Studies and Examples
For examples of what we do, see our case studies.