It helps your users get to the clear information they’re looking for, so you avoid high support costs and missed sales.
You’ll get clear information, written for you, simply and efficiently.
A range of deliverables for your audience
You can call on Cherryleaf to deliver: user manuals, online Help, documentation wikis, screencasts, video walkthroughs, whitepapers, API documentation, reference manuals, Web based Help, policies and procedures, quick reference guides, getting started guides, embedded Help and product sheets.
User Assistance is changing
Today, it’s bringing prospects to your website, and helping to turn trial users into fully paying customers.To discover more, see:
- How to increase your sales with technical marketing content, and
- Cherryleaf’s ROI on technical documentation and single sourcing calculators.
Technical writing documentation services at your disposal
|Service||See our page|
|Creating user documentation|
|Creating IT systems documentation|
|Creating training courseware|
Business-related writing services
|Service||See our page|
|Policy and Procedures writing services||Policies and procedures writing services|
|Developing a business wiki||Developing content for Confluence and other wikis|
|Writing reports||Report-writing solutions|
Collaborative documentation projects in the Cloud
Some documentation projects are best done collaboratively, enabling everyone to create, share, discuss and update the information.
You and your colleagues are able to add content into the authoring application; complementing the content that our technical author(s) will create. For example, your subject matter experts can do a “brain dump” of their knowledge into the system, which we can then turn into user-friendly information.
It means feedback and even the translation of content can carried out as each page is completed (rather than having to wait for the whole document to be finished off). It also means you can see the progress that’s being made on the documentation, as the project progresses.
Interim managers for documentation and content projects
Cherryleaf provides interim project managers to manage your documentation projects and guide your writers. Your projects will be planned properly and controlled effectively.
Case Studies and Examples
For examples of what we do, see our case studies.