If you need clear and simple information for your users or staff
If you need to cut your support phone times, reduce the number of support calls or provide great pre- and post-sales service, then good user documentation can really help.
As an example, if you try out Cherryleaf’s online cost reduction calculator, you can see how much money you could save.
Don’t worry about creating dusty manuals no-one reads
With the Cherryleaf documentation team’s help, you’ll have straightforward information your users or staff will love, written in a simple and efficient way. What’s more, the content could do wonders for your Google ranking.
Technical writing documentation services at your disposal
| Service | See our page |
|---|---|
| Creating training courseware | |
| Creating online Help | |
| Creating IT Systems documentation | |
| Translation | |
| Developing screencasts | |
| Developing knowledge bases, Help and Support content for Confluence and other wikis |
Business-related writing services
| Service | See our page |
|---|---|
| Policy and Procedures | New ways to write and improve policy and procedures documents |
| Developing a business wiki | Developing content for Confluence and other wikis |
| Writing reports | Report-writing solutions |
Collaborative documentation projects in the Cloud
Some documentation projects are best done collaboratively, enabling everyone to create, share, discuss and update the information.
You and your colleagues are able to add content into the authoring application; complementing the content that our technical author(s) will create. For example, your subject matter experts can do a “brain dump” of their knowledge into the system, which we can then turn into user-friendly information.
It means feedback and even the translation of content can carried out as each page is completed (rather than having to wait for the whole document to be finished off). It also means you can see the progress that’s being made on the documentation, as the project progresses.
Interim managers for documentation and content projects
Cherryleaf provides interim project managers to manage your documentation projects and guide your writers. Your projects will be planned properly and controlled effectively.
Case Studies and Examples
For examples of what we do, see our case studies.
Further information
Contact us if you would like to know more about how we can help you. If you can, please state the issues you are interested in fixing. We’ll respond by email or phone.