Cherryleaf creates policies and procedures that are easy to understand and find
Some of our work involves making your existing policies and procedures clearer and easier to use. In some cases, there’s missing information. So our policies and procedures writers write this new content for you. We do this by interviewing your “Subject Matter Experts” – this means important knowledge is no longer stuck inside just a few people’s heads.
You and your team know how to run your business. What we do is help you communicate this to the people who need it.
Why business writing is difficult
Policies and Procedures examples
- ABC Co Employing new staff policy (pdf)
- Management processes and staff roles and responsibilities (Responsive web layout)
- Mobile phone policy (pdf)
- Mobile phone policy – direct conversion from Word to a responsive web layout
- Staff handbook example – responsive web layout
A responsive web design makes your web pages look good on all devices – desktops, tablets, and mobile phones. The website will automatically change to best suit the resolution, screen size and browser capabilities of the device a person is using.
Planning for Brexit
No one yet knows what precise impact Brexit will have on how UK businesses operate. You can take steps today to ensure you’ll be able to change your policies and procedures documents quickly and easily. You can also start work on providing information that is easy for staff to understand and find. You can use Cherryleaf to help you do this.
We can also help you make sure it’s clear who is responsible for each step in the process.
Pre- and Post- Brexit procedures examples
Below are two proof of concept examples of a policy document. In these examples, the selling old mobile phones topic contains a filter for pre- and post- Brexit information. Users can use the filter option to switch between both versions.
The benefit of doing this is because the reader doesn’t get overwhelmed with information, and the writer can manage the both sets of information in a single topic.
- Mobile phone policy – version 1 (online)
This example has tabs on the left hand navigation panel.
The funnel icon () tab enables you to exclude content. In this example, you can exclude pre- and post- Brexit information on the selling old mobile phones topic.
The A-Z folder icon () tab enables departments, budget holders and line managers to see which topics are relevant to them.
- Mobile phone policy – version 2 (online)
In this example, you can exclude pre- and post- Brexit information on the selling old mobile phones topic by using the drop down menu at the top of the topic.
It also contains a job role tab that enables departments, budget holders and line managers to see which topics are relevant to them.
Click on the menu icon () to display the navigation window.
The problems we help you solve
- Managers spend too much time tied up with people issues.
- No one reads the policies and procedures, even when they should. That’s because staff find them long, complicated or unclear.
- Policies and procedures documents get passed around by email. People are not sure which one is the most up-to-date version.
- Important information gets lost when people leave or change jobs.
- Content is left to stagnate. It gets out of date.
Cherryleaf ‘s policies and procedures writing services
You can use Cherryleaf to capture missing information, and improve existing content.
Use Cherryleaf to create the content. This can include:
- Writing the content:
- Procedures (work instructions and tasks)
- A terminology database
- Information based on roles and responsibilities
- Training courseware
- Publishing the content (for example: on paper and online).
- Creating a simple set of writing standards, or a style guide.
- Reusing or updating existing content
- Training your contributors and writers, in creating content and using the tools
Use Cherryleaf to help you create:
- A content plan
- What content is needed
- Where it is needed
- What deliverables will be provided
- The purpose of each deliverable
- How different pages relate to each other
- What content can be shared across pages
- How different types of users can find the information they need
- Which writing and publishing tools to use
Useful information on writing policies and procedures
- Do I need to write a new policy? decision making guide
- How to Improve Healthcare Data Quality Through Policy and Procedure Management
- Cutting and pasting content into Word documents – Is there a better way?
Meeting the needs of the different audiences
Creating a good policies and procedures guide usually involves identifying and meeting the needs of the different audiences. For example:
- A CEO will need a top down view of the organisation.
- A manager will need to know which activities they are responsible for.
- A staff member will need to know how to do something correctly.
We do this by analysing the existing content. Speaking to relevant people can help in many situations, as well.
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