Cherryleaf – Help and onboarding screens for SaaS applications

Don’t let your users get stuck, and give up using your product

Technical writing and the customer journey - CherryleafWeb-based software, and Software as a Service in general, often use a “try before you buy” and subscription sales model. It’s vital users don’t get stuck and give up. Users could stop paying for your software overnight.

This means it’s important users get the guidance they need when they start using your software.

Cherryleaf creates onboarding screens, knowledge bases and Help, to support users.

 


Creating onboarding pages

Onboarding screens introduce the application to the user, and demonstrate what the product does. These are often the first set of screens with which users interact. They influence the user’s first impression of a product, as well as creating a more pleasant user experience.

Cherryleaf can help you create your onboarding screens – getting the content and the design right for your product and your audience.


Using Help content as a marketing tool

Many people tend to search for the solution to their problem before they buy a product or service. Online Help can work as a marketing tool, as the search engines love the type of information-rich content that these pages contain.

To discover more, see:


Contact us

Need help in developing your content for a web application?

Complete the contact form below. Don’t worry if you don’t know the answers to all of the questions.

We will contact you to discuss your situation and requirements.

You can always phone or email us, if you prefer.

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