The quickest way to bond with a customer is to offer the right answer to their questions, every time
However, it can be difficult to find the time and resources this requirement deserves. Cherryleaf can help when you need online Help or a user manual written for you, simply and efficiently, and within an agreed schedule and budget.
This means you’ll keep your software project and costs on track. You’ll meet your users’ expectations. See: Decision making guide: Do I need a Technical Author?
Give your users the Help content they need
You can use Cherryleaf’s team of Technical Authors to develop :
- A Knowledge Base website
- Web-based context-sensitive Help
- .CHM Help files
- PDF user manuals
One source, many outputs
We often use a single sourcing and topic-based authoring approach. This gives you the flexibility to publish content to a range of different outputs, and provide a more personalised experience for the user.
Have a preferred authoring tool?
Cherryleaf works with a wide range of authoring tools, and we have close links with the leading Help tool vendors, such as Adobe (makers of RoboHelp) and MadCap Software (makers of Flare). We also work with Markdown-based tools and Microsoft Word.
We can set up the writing process so it suits your needs, standards and technologies.
Online Help can save you money
With up to 80% of the lifetime cost of software occurring after the sale is made, providing good online Help can be more important that you might think. Try out Cherryleaf’s online cost reduction calculator, you can see how much money you could save.
Online Help is changing
To discover more, see:
Cherryleaf's projects team establishes long term relationships with many of our customers. We can also provide training, so you have the skills to maintain the project in-house. If you want to recruit someone on a permanent basis, Cherryleaf can help with that as well.
Need help in developing your online Help?
Complete the contact form below. Don’t worry if you don’t know the answers to all of the questions.
We will contact you to discuss your situation and requirements.
You can always phone or email us, if you prefer.