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June 2014

What do you Measure? Metrics for the modern world (Congility Conference)

June 19 - June 20
Arora Hotel Gatwick-Crawley

Often, technical communication and content-based metrics focus on the productivity and efficiency of a department, because writers have traditionally found it difficult to quantitatively measure the value of the work they produce. In this presentation, we’ll look at metrics for the modern world of technical communication. We’ll look at ways in which we can measure the value of the content we produce, what users actually value, and metrics for managing writing projects. We’ll also look at metrics for screencasts and…

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