Helping you solve your documentation issues
Examples of our work
Over time, we will be building up a list of illustrations of our work for clients. Unfortunately, a lot of the work we do is confidential to our clients, so we are limited by what we can show here.
Simply contact us by email or telephone. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.
Web Based Help
This Help system was designed for users of a Web application. It was done in vanilla HTML, not HTML Help.
Web Sites
The following are example of websites we have developed. Of course, the Cherryleaf Web site itself is an example of our own work.
- Prison Health Care Practitioners, a world wide organisation established to provide an association and common meeting ground for those who serve prisoners in a health care setting:
- Kazco is a consultancy for organisations that want to increase their sales in the food and non-food consumer goods sector, in the UK and the USA.
Paper User Manuals and Quick Reference Cards
This user guide and the quick reference card were developed for a Web based business to business trading and auction system.
The purpose of the User guide was to :
- Enable Buyers and Sellers to understand HOW to do the key tasks needed in order to carry out the main processes
- Enable Buyers and Sellers to understand WHY they should be doing them
- Encourage Buyers and Sellers to to use the system, by explaining its benefits
- Guide/refer users to more detailed information contained in other documents such as the Help file.
- Provide trouble shooting information (e.g. information for AOL, Netscape and Macintosh users)
The purpose of the quick reference cards was to:
- Enable Buyers to understand WHAT to do in order to BUY quickly and easily
- Enable Sellers to understand WHAT to do in order to SELL quickly and easily
Quotes
"Our Web site was confusing, not easy to find and didn't define what we offered. What Cherryleaf did was improve the ease of search, define our services and clearly improve the format and layout, using plain English to allow our potential clients understand what true value we can offer. Thanks to Cherryleaf, we now get more hits on our Web site and finally we are getting enquiries… worth every penny." Ian Plumbley, CEO, Kazco Ltd
"I've heard only compliments on your professional approach and knowledge of single sourcing. Your presence had very much the positive effect that we had hoped for, and has helped considerably with our change management process." Documentation Manager
"I'm very pleased with the enhancements to the Help System. You created very clear topics for some areas that I find difficult to explain. You also identified a number of 'bugs' with the current version that have now been fixed. This just continues to improve the product." Bruce McNaughton, CEO, ProcessAssets
"There's an initial effort involved in learning the product, customizing templates, and setting up your workflow. You could teach yourself, but some training/consultancy is a good idea, as it's important to get good practice in place from the start. The initial cost pays for itself quickly. We used Cherryleaf to help set this up, and they were excellent. We are now using Webworks with Frame and the results and time saved are impressive."
Message posted to the Society of Technical Communicators' UK Chapter discussion group by Leila Smith, Tertio Telecom.
Cherryleaf developed an animated tutorial to assist users of the ecademy Web site, which is one of the top 2,000 visited sites on the Internet.
Here's some of the unsolicited feedback we've received:
"Watch this, it is brilliant."
"I have just watched your FANTASTIC guide on how to use Ecademy, thank you so much for creating this."
"The tutorial will certainly help me give more to the ecademy (sic) and benefit from being a member."
"Thank you for your on-line guide which I've just played; really excellent! "
"I have referred people to your quick start guide often. It certainly helped me ramp up quickly on Ecademy."
"We love your guide to networking on Ecademy."
"I may add that Cherryleaf is the only organisation that has never disappointed me, and you have always behaved in an exemplary manner." Email from one of our candidates
Further information
Contact us if you would like to know more about how we can help you. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.