How to create straightforward information your users will love you for
Cherryleaf helps you explain technical information in an easy to understand way
- Cut support phone time, reduce the number of support calls and provide great post sales service.
- Help your customers stay customers for a long time.
... through technical communication and documentation that really works.
We're technical communicators - those people sometimes called information designers, technical authors or technical writers - who are highly respected throughout the world. Even when organisations decide to write their technical documentation themselves they still often call upon our help. That's because we offer more than just technical writing services: we offer specialist training and writing recruitment services, too.
Call +44 (0)1784 258672 or send us an email. Tell us your situation, and let's see if we can help you.
New - Special half-day workshop on the keys to building a highly successful career as a technical communicator.
Cherryleaf Technical Documentation Services
If you want to produce clear information simply and efficiently, then our project writing services for technical documentation, and content management solutions can help you. We work with developers of software and technology who are missing documents their users really need. We also work with organisations finding their content is too difficult to manage and maintain.
For free tips on writing Help files, just fill in your details here:
For free tips on implementing a single sourcing solution, just fill in your details here:
Cherryleaf Recruitment
Our recruitment services for hiring technical authors enables you to find the right technical communicator or courseware developer for you with less effort, risk and stress. We have a great selection of candidates looking for permanent and contract technical writing opportunities.
For free tips on hiring a technical author, just fill in your details here:
For a free writing test you can use to help you assess candidates, email us to ask for a copy.
Cherryleaf Training
By booking onto our training courses and webinars, you gain access to our knowledge and practical experience of developing technical documents, business communication and copywriting - skills you may need.
Subscribe to our Newsletter and don't get left behind
The Cherryleaf newsletter is the world's most popular monthly newsletter on technical communication. It will help you to stay up-to-date on issues facing documentation professionals.
To subscribe to this free newsletter, enter your name and email address in the form below.
Client Testimonials
Cherryleaf's Technical Documentation Services
"I had some basic instructions for my new online application, Opportunity Matrix™, but absolutely no idea how to turn them into a proper Help system. Carol at Cherryleaf was able to take my rough notes and turn them into a professional Help file. She worked through the application, suggesting appropriate changes where I was making assumptions that would have left users confused.
Once we were both happy with the file, Carol liaised very effectively with the programmer to make sure that the Help system worked perfectly right from the start.
The information and guidance from Cherryleaf was always top notch, so I always knew exactly where the project was, and what the (quite reasonable) budget needed to be. I shall have no hesitation in using Cherryleaf again, and in recommending them." Andrew Horder, CEO, Opportunity Matrix™
With our with expertise in single sourcing (reusing content) and online Help, you can work with Cherryleaf to reduce the risk of your projects failing and help keep customers for life. This could be an online Help file, user manuals, an online support community, performance support systems or IT Systems documents.
Struggling with business procedures and other documents? Announcing better ways to produce clear information, simply and efficiently
"I've heard only compliments on your professional approach and knowledge of single sourcing. Your presence had very much the positive effect that we had hoped for, and has helped considerably with our change management process." Documentation Manager
We work with organisations that don't have the time or systems in place to produce the document they need. Often they want to migrate to a single sourcing system, using standards such as DITA XML.
Cherryleaf Recruitment
"We used Cherryleaf to recruit a member of staff at my last company. I found them the best place to go to find fully professional, career technical authors. Ellis's contribution to the field of technical authoring in a wide range of areas is excellent, which means that he attracts technical authors who are fully committed to their profession." Simon Green November 2008
See our specialist Recruitment services page for more details, or get in touch with us (here are our contact details) to see how we can help you.
Technical Author Recruitment Vacancies
"I may add that Cherryleaf is the only organisation that has never disappointed me, and you have always behaved in an exemplary manner." Email from one of our candidates
#3651 Senior Technical Author, Ipswich, £28K
#3669 Junior Technical Author, Stafford, £18K-£25K
#3641 XML XSLT Developer, Berlin, Germany €25K-€35K
#3639 Permanent Technical Editor/Writer/Author, Berlin, Germany €/£ market rate
#3605 Technical Draftsman/Illustrator, Basel, Switzerland
#3604 Technical Author (Aerospace), £50K-£55K, Lucerne, Central Switzerland
Contact us for more details. We will need a copy of your CV in Word format in order to put you forward.
Cherryleaf Training
"The workshop was very informative and well received by all of my colleagues. Matthew is extremely knowledgeable and effective in his training - we got everything we wanted out of him! Thanks for your organising too - you have been very helpful." Jon Stevens, Training & Support Advisor, Surrey County Council.
"As a freelance technical communicator I have often used Cherryleaf to help find interesting work, and the technical writing courses the company provides are second to none." Kevin Chilton November 2008
Book onto Cherryleaf self-study, classroom training courses and webinars, and put your technical and business communication skills into overdrive.