Current vacancies – Technical Author and Courseware Developer jobs

Title #4151 Technical Author, to £30K, London SW4
Job Information

Our client is looking to recruit a Technical Author to join its team.

This could be an ideal first step on the ladder in your career as a Technical Author, working for a successful, well respected software company.

They are part of a large global information service company providing data quality and analytical tools that help companies when they are making financial decisions.

You’ll be working within the product development team to update and create content to assist people when they are using their products. This team includes a small team of Technical Authors, who are passionate about what they do and are supportive of each other.

Being a Technical Author requires you to be able communicate clearly and have the documentation ready on time. This means you also need to have strong communication skills, excellent attention to detail, time management skills and the ability to manage conflicting priorities.

Our client does not require previous experience of technical authoring. However, you must be able to demonstrate an interest, passion even, for the English language, and an interest in software technology.

You must:

  • Be a graduate, or be of graduate calibre. You should have a  minimum 2:1 degree in a relevant subject, or equivalent qualifications
  • Be able to demonstrate an interest in technical communications

Ideally, you will also have:

  • Experience of writing end user documentation
  • Experience of working in a software development environment
  • Knowledge of MadCap Flare
  • Experience of HTML, CSS and/or Web design

The company offers a structured career path as well as one-to-one mentoring, and there will be support available from colleagues to grow into this role.

The company has a strong corporate culture aimed at creating an enjoyable working environment. Benefits include 25 days holiday, pension scheme, medical insurance, childcare vouchers and season ticket loans. The company also funds a weekly lunchtime social event for staff.

To apply, please contact Cherryleaf

Title #4150 Documentation Manager, £42K-£58K, Welwyn
Job Information

Our client is looking to recruit a Documentation Manager to manage its large team of writers and graphics designers. You’ll be working for a company that provides documentation services to clients in manufacturing, oil, financial services and other sectors.

You’ll have responsibility for the line management of the team, the department’s budgets, planning and resourcing projects. As the client sells documentation services, you also will be involved in analysing clients’ current systems and outlining suitable solutions. Although this is not a sales role, this does mean you will need to be comfortable talking to clients, writing reports and presenting your recommendations. The team develops user documentation, marketing content and training/elearning content. The projects are typically large and long term (8-18 months in duration), and you’ll be working in a large, well established corporation. You’ll also be expected to help define the future strategy for the department.

You must have experience as a Documentation Manager, and experience of managing a team where some staff work remotely. Although you do not have responsibility for localisation and translation, you need to understand the issues surrounding this. You do not have to be a native English speaker, although you need to have excellent English writing skills.The client will not sponsor work visa applications, so you need to be able to work in the UK.

The salary offered will depend on your skills and experience. There is a generous group performance bonus, car allowance and other benefits.

To apply, please contact Cherryleaf

Title #4149 Technical Author, Cambridge, £28K-£40K DOE
Job Information

One of the most successful software companies in Cambridge is looking to recruit a Technical Author to join its team. The company has grown rapidly over recent years, based on a philosophy of hiring great people, providing an enjoyable working culture and environment, and building great products.

You’ll be working as part of a project team, helping to develop software applications that are simple to use. You’ll be responsible for customer-facing documentation and the quality assurance of the application itself. The Technical Authors are responsible for all of the words – any text in the user interface, the product documentation, Help topics and articles.

You must have excellent writing skills and the ability to understand technical concepts and learn new technologies quickly. You must also have experience of and a genuine interest in a variety of software and Web applications.

Ideally, you will have:

  • Technical authoring experience in an IT environment, including GUI documentation
  • Working knowledge of HTML and CSS
  • Working knowledge of a programming language
  • Knowledge of database and .NET technologies
  • Experience of documenting Cloud or SaaS applications
  • Experience in writing, editing, publishing, teaching or training.
To apply, please contact Cherryleaf