Current vacancies – Technical Author and Courseware Developer jobs

Title #4162 Information Developer, £30K-£35K + bonus, Cheshire
Job Information

Our client is looking to recruit a Information Designer / Technical Author who is also interested in UX and usability.

You will be responsible for developing the user documentation. The position also includes developing the User Interface text, such as labels and error messages. You will also have the opportunity to get involved in broader UX activities such as coordinating and facilitating user testing sessions, carrying out usability analysis and  mapping workflows.

You need to have:

  • A track record in developing high quality user documentation
  • Experience of using FrameMaker and RoboHelp

Ideally, you will also have:

  • Experience of using wireframe and mockup tools
  • A degree, an HND or equivalent qualifications
  • Experience of working in an Agile environment
  • An understanding of User Experience and usability

The company is a successful international software company, specialising in virtualisation software. This is a great opportunity to be part of a successful company.

To apply, please contact Cherryleaf


Title #4161 Senior Technical Author / Information Developer, Thames Valley, £50K-£55K DOE
Job Information

Our client is looking for a Senior Technical Author to join its Information Development team.

You’ll be creating online Help and guides for an Enterprise archiving product, at a large international information intelligence software company, with the opportunity to be involved in new products as they are developed. You’ll be working in a worldwide International Development team run from the UK, developing projects in an Agile environment. In addition to writing, you will also have the opportunity to take part in usability reviews.

Skills required:

  • Graduate with at least five years’ experience as a Technical Author developing documentation for System Administrators
  • Excellent technical writing skills.
  • Experience of working in an Agile environment
  • Understanding of topic-oriented writing and structured authoring
  • Familiarity with the process of localizing documentation

Ideally, you will have experience or knowledge of documenting Windows Server-based software relating to messaging and file management (such as Exchange and SharePoint). The Technical Authors use an XML authoring tool and a Content Management System, so it would be useful if you had experience of working with these types of applications.

Our client would consider candidates at the earlier stages of their career as a Technical Author/Information Developer, with a view to developing their skills and experience over time. In this situation, the salary would be adjusted to reflect this level.

In addition to the basic salary, there is an annual bonus (depending on company and individual performance) and pension scheme.

To apply, please contact Cherryleaf


Title #4160 Technical Author, Yorkshire, £30K-£40K
Job Information

Our client is looking to hire an experienced Technical Author to develop user documentation for its software applications.

The company develops award-winning products that analyse and aggregate data. You’ll be working in a university campus environment, as a sole Technical Author. This means you will be responsible for the complete document lifecycle, developing online Help and training content for end users.

It’s a fast-paced environment, and you need to engage with other departments to obtain the information you need and make others aware of the contribution User Assistance makes to a product. The majority of documentation is produced in Word and delivered as PDF, although they are moving towards embedded Help and HTML5.

You need to have:

  • Experience as a Technical Writer in a software development environment.
  • Experience of Word and MadCap Flare (or similar).
  • Experience of Adobe Captivate, MadCap Mimic, Camtasia (or similar) to develop product walkthrough videos.
  • Excellent interpersonal and communication skills.
  • Evidence of personal & professional learning and development.
  • The ability to be security cleared for government projects.
  • The ability to work away from home occasionally.

Ideally, you will have:

  • Experience of working in an Agile environment.
  • Experience of developing embedded Help for Web-based solutions.
  • An understanding of software development lifecycles.
  • A progressive approach to developing end-user content

In addition to the salary, the company offers a benefits package that includes health and life insurance, a contributory pension, and 25 days holiday. It also offers a structured professional development plan. The company would consider some home-based working, within reason (although the software cannot be accessed remotely).

To apply, please contact Cherryleaf