Current vacancies – Technical Author and Courseware Developer jobs

Title #4160 Technical Author, Yorkshire, £30K-£40K
Job Information

Our client is looking to hire an experienced Technical Author to develop user documentation for its software applications.

The company develops award-winning products that analyse and aggregate data. You’ll be working in a university campus environment, as a sole Technical Author. This means you will be responsible for the complete document lifecycle, developing online Help and training content for end users.

It’s a fast-paced environment, and you need to engage with other departments to obtain the information you need and make others aware of the contribution User Assistance makes to a product. The majority of documentation is produced in Word and delivered as PDF, although they are moving towards embedded Help and HTML5.

You need to have:

  • Experience as a Technical Writer in a software development environment.
  • Experience of Word and MadCap Flare (or similar).
  • Experience of Adobe Captivate, MadCap Mimic, Camtasia (or similar) to develop product walkthrough videos.
  • Excellent interpersonal and communication skills.
  • Evidence of personal & professional learning and development.
  • The ability to be security cleared for government projects.
  • The ability to work away from home occasionally.

Ideally, you will have:

  • Experience of working in an Agile environment.
  • Experience of developing embedded Help for Web-based solutions.
  • An understanding of software development lifecycles.
  • A progressive approach to developing end-user content

In addition to the salary, the company offers a benefits package that includes health and life insurance, a contributory pension, and 25 days holiday. It also offers a structured professional development plan. The company would consider some home-based working, within reason (although the software cannot be accessed remotely).

To apply, please contact Cherryleaf

Title #4161 Senior Technical Author / Information Developer, Thames Valley, £50K-£55K DOE
Job Information

Our client is looking for a Senior Technical Author to join its Information Development team.

You’ll be creating online Help and guides for an Enterprise archiving product, at a large international information intelligence software company, with the opportunity to be involved in new products as they are developed. You’ll be working in a worldwide International Development team run from the UK, developing projects in an Agile environment. In addition to writing, you will also have the opportunity to take part in usability reviews.

Skills required:

  • Graduate with at least five years’ experience as a Technical Author developing documentation for System Administrators
  • Excellent technical writing skills.
  • Experience of working in an Agile environment
  • Understanding of topic-oriented writing and structured authoring
  • Familiarity with the process of localizing documentation

Ideally, you will have experience or knowledge of documenting Windows Server-based software relating to messaging and file management (such as Exchange and SharePoint). The Technical Authors use an XML authoring tool and a Content Management System, so it would be useful if you had experience of working with these types of applications.

Our client would consider candidates at the earlier stages of their career as a Technical Author/Information Developer, with a view to developing their skills and experience over time. In this situation, the salary would be adjusted to reflect this level.

In addition to the basic salary, there is an annual bonus (depending on company and individual performance) and pension scheme.

To apply, please contact Cherryleaf

Title #4159 Digital Content Manager, Central London, circa £50K
Job Information

Our client, in the scientific sector, is looking for a Digital Content Manager to lead its digital content team. You’ll be developing the strategy, promoting the importance of digital content, managing a team of six content producers, and leading content creation projects.

The internal and external platforms have been recently redeveloped, and the organisation is now focusing on the content itself.

You must have experience and skills in:

  • Creating and maintaining content online across a range of channels and technologies
  • Writing and editing for the Web
  • Developing a content strategy, ideally at a corporate-wide level
  • Leading change within an organisation
  • Working with technical or other complex content for multiple audiences
  • Establishing best practice in content creation and maintenance
  • Leading a content creation team
  • Planning and managing content projects/teams
  • Knowledge of Web production processes

In addition to the salary, there are also extensive benefits and the possibility of flexible working hours.


To apply, please contact Cherryleaf