Our client is looking to recruit a Documentation Manager to manage its large team of writers and graphics designers. You’ll be working for a company that provides documentation services to clients in manufacturing, oil, financial services and other sectors.
You’ll have responsibility for the line management of the team, the department’s budgets, planning and resourcing projects. As the client sells documentation services, you also will be involved in analysing clients’ current systems and outlining suitable solutions. Although this is not a sales role, this does mean you will need to be comfortable talking to clients, writing reports and presenting your recommendations. The team develops user documentation, marketing content and training/elearning content. The projects are typically large and long term (8-18 months in duration), and you’ll be working in a large, well established corporation. You’ll also be expected to help define the future strategy for the department.
You must have experience as a Documentation Manager, and experience of managing a team where some staff work remotely. Although you do not have responsibility for localisation and translation, you need to understand the issues surrounding this. You do not have to be a native English speaker, although you need to have excellent English writing skills.The client will not sponsor work visa applications, so you need to be able to work in the UK.
The salary offered will depend on your skills and experience. There is a generous group performance bonus, car allowance and other benefits.