Thursday, February 26, 2009

How Pico Projectors could help the Technical Author of the future

Pico projectors are the latest technology to be incorporated into mobile phones, and their introduction could provide technical authors with a new way of delivering technical documentation. They could be of particular interest to those writing documentation that's used in factories, workshops and other areas unsuited to computers and paper manuals.



Pico Projectors are miniature low power projection modules. They are able to produce full colour, high-resolution images up to 1.5 metres onto any surface. Their size means they can be embedded into mobile phones, with the promise that people can show their friends what they've recorded using their mobile phones and other videos, such as music videos of their favourite bands.

They can be used to project other information too, and this could well be user documentation. The aircraft engineer of the future could project the maintenance instructions next to the item they are handling - on a nearby object or wall.

At present, they work best in subdued lighting, but the Lumen output from this technology will increase in the near future.

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Friday, February 20, 2009

What can a Technical Author learn from a TV shopping channel?

TV shopping channels are immensely successful at selling technology to the general public. Most salesmen will tell you how good these channels are at using the power of persuasion to create and fulfill a need that might never had existed before you turned on the TV.

Technical Authors could also pick up a few tips from these channels. These channels have to explain - on live TV and in just a few minutes - how easy a particular gadget is to use. They need to use language their audience will understand - people who are typically very not very technical at all.

For example, today a British TV shopping channel is promoting a portable pocket Internet surfer. Not only do they have to explain the device, they have to explain concepts such as Instant Messaging, remote data storage and free Internet access. They do this by using a range of methods to explain. In this case, it's video clips, walking users through a key task and using a "Question and Answer" dialogue between expert and TV host.

So take a few minutes to look using your technical author eyes. Operators are standing by.

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