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Articles and Information

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Welcome to Cherryleaf's articles section, which we hope will keep you informed on all relevant topics regarding Help and Web based issues. Please continue to check this section of the site for future articles.

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"Cherryleaf is one of the best technical authoring houses in the business, and Ellis [the sales director] is profoundly knowledgeable, professional and approachable. Highly recommended for anyone requiring top-notch documentation or training services."

Julian Maynard-Smith, technical author and journalist

Reports

Tech Writing 2.0 - Report on new trends in user documentation

Articles

Business guide to Twitter

Your documentation problems solved in 5 easy steps

Nine little known secrets about creating great user information

Six biggest mistakes Project Managers make with documentation and how to avoid them

New trends - applying Web 2.0 technologies to technical documentation

10 tips for single sourcing documentation

Take the Cherryleaf one minute documentation audit

12 tips for hiring a technical author

15 tips for writing great Help files

Finding a job through networking

Review of Madcap Flare Help authoring software

Applying "mass customisation" manufacturing principles to solve technical communication problems

Reducing translation costs

How to write a sales proposal

Planning user documentation - a guide for software project managers

The Death of the Technical Author?

Which HAT (Help Authoring Tool) should I buy?

The state of Help today

If no-one reads the manual, then why bother?

Word Tips and Tricks

Context-sensitive Help with compiled Help systems

Survey Results- Uptake of new Help trends

Survey results - Use of single sourcing solutions

A solution to writing winning sales proposals and other sales documents

Which are the most popular software tools for technical communicators in the UK?

How many technical writers should we have in our organisation?

Using a professional to develop good user documentation - who benefits?

An Introduction to Single Sourcing - Parts 1 and 2

Which printing company should I use?

The future of Help? Nine trends in user assistance

News

New items are now posted to the Cherryleaf blog.

Old news

Style Guides

Microsoft Style Guide

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Further information

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