Cherryleaf's business writing services enable you to provide your users with knowledge and information they will love by giving them clear, easy to understand documents. 

We take badly written, incomprehensible documents and turn them into well crafted, easy to read and understand: policies, procedures, proposals, user assistance and/or training materials. Whatever kind of documents you need we can write them for you.

This means you’re able to  provide clear and straightforward tasks, policies, procedures and concepts. You have the freedom to deliver these in many different ways, such as: paper guides, online Help, Web pages, screencasts, elearning, ebooks or traditional training courseware. 

We wrote the book on writing instructions - literally. Our "How to write instructions" book is one of the best selling books on Amazon.co.uk in the Technical Writing and Business Writing categories.

Contact us and tell us about your situation.

Establishing a consistent and improving business - by clearly communicating policies and procedures

You need clear, consistent policies in order to run a successful business. Are yours working for you? Well written, easy to understand policies and procedures enable you to:

• Repeat past successes on a consistent basis, preempt potential disasters and stop relying on just one person to get something done.
• Minimise the learning curve for people moving to new teams and projects.
• Enable new starters to get up to speed with your business as soon as possible.
• Save time by not having to rework content that is published in more than one place.

Do you suffer from these problems?

Some of the main problems we hear from organisations are:

• Word documents get passed around by email with little certainty as to what is the correct and latest version.
• Important policy and procedure documents aren’t read because staff find them long, complicated and unclear.
• Processes can get created, communicated and discussed via email, in a way that often resembles a game of "pass the parcel" or Chinese whispers. 
• Important information gets lost when staff leave or change jobs.
• In other situations, detailed processes can stagnate and die. 

A flexible writing resource - when and where you need it

We have a team of professional business writers who can capture critical (but missing) information and improve existing content. We enable you to communicate clearly and simply, often spotting information that can be re-used and shared elsewhere.

We become a flexible resource and part of the team, assisting your managers by giving them the writing resource to capture the way things are or the way they want them to be. We can become an extension to your internal resources. You call on you as and when you need us.

Examples of what we do

For examples of what we do, see our case studies.

Further information

Contact us if you would like to know more about how we can help you. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.