Welcome to Cherryleaf's articles section, which we hope will keep you informed on all relevant topics regarding user assistance. Please continue to check this section of the site for future articles.

You'll also find more free information on:

• The Cherryleaf blog (where articles since 2008 are now posted)
• Cherryleaf TV (Cherryleaf's YouTube channel)
• Cherryleaf's monthly newsletter

Also, see references to our published articles.

Articles

Business Writing

• Reducing translation costs
• How to write a sales proposal
• How to write a sales proposal (web version)

Technical Writing

• Selecting the right Technical Author to recruit for your organisation
• I'm a technical author - Dispelling the myth...
• New trends - applying Web 2.0 technologies to technical documentation
• 10 tips for single sourcing documentation
• 12 tips for hiring a technical author
• 15 tips for writing great Help files
• Applying "mass customisation" manufacturing principles to solve technical communication problems
• Planning user documentation - a guide for software project managers
• The Death of the Technical Author?
• The state of Help today
• If no-one reads the manual, then why bother?
• Context-sensitive Help with compiled Help systems.
• Survey results - Use of single sourcing solutions
• How many technical writers should we have in our organisation?
• Using a professional to develop good user documentation - who benefits?
• An Introduction to Single Sourcing - Parts 1 and 2
• The future of Help? Nine trends in user assistance

Further information

Contact us if you would like to know more about how we can help you. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.