Outsourcing Your Documentation and Online Help Development

Why use Cherryleaf?

There are many reasons for using Cherryleaf:

• You want to save money / reduce costs.
• Your own staff have other priorities and you can't spare their time.
• You don't have in-house expertise in authoring tools, technical authoring or information design.
• You have a fixed budget for documentation, and you need to remain within it.
• You need to know you'll get top quality documents.
• You want to streamline the documentation process - do more with less.
• The documentation is complex, and you simply don't have time to manage this.
• You want to acquire external "know-how".

Simply contact us by email or telephone. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.

How can we help you?

You'll benefit from the expertise we have gained over many years of designing and writing user information. You'll free your development staff from the responsibility of documentation, leaving them more time to do what they do best.

We work with clients to develop user information in a tightly managed, cost-effective way. Not only are we committed to high quality documentation, we also deliver your required solution within an agreed schedule and budget.

• You get maximum value from your own staff by allowing them to concentrate on what they do best.
• You benefit from the expertise we've gained over many years of designing and writing user information.
• The results will improve the performance of your end-users and can reduce your support costs.
• You can have access to a fully skilled and efficient resource - whenever you need it - that you pay for only when you use it.

Contact us today for more information.

Managing the process

Our key concern is meeting your needs and your deadlines within an agreed budget. After analysing the requirements, we create a project plan that fits in with your application development schedule and minimises the demands on your own staff. Throughout the development process our project manager keeps you fully informed of progress, and streamlines your involvement to the review of key drafts.

For clients that have a regular requirement for documentation or want to outsource their documentation, we can offer access to an extranet for managing documentation projects. This extranet is focused on:

• Communicating project status,
• Scheduling of new work orders,
• Scheduling tasks and responsibilities, and
• Providing a repository for project files.

Management of documentation projects is like all other types of project management - it's about communication.

Simply contact us by email or telephone. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.

Win through innovative approaches

Cherryleaf offers innovative approaches for organisations that:

• Need writing resource over the short to medium term or intermittently
• Where cost control and availability of resource are major concerns.

The flexibility of this service means that your business can acquire the skills of a professional on the basis of 1,2 or more days per week, month or quarter.

Contact us to find out more

Big documentation projects

For big documentation projects, we can create and co-ordinate a team of authors with the specific skills and areas of knowledge for your needs. We can manage the activities of the team effectively, sharing information between contributors, with our project manager as your single point of contact.

Simply contact us by email or telephone. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.

Further information

Contact us if you would like to know more about how we can help you. If you can, please state the issues you are interested in fixing. We'll respond by email or phone.